The New York City Housing Authority (NYCHA) is the nation’s largest public housing authority, with an operating budget of $3.3 billion and over 11,000 employees who manage and maintain 325 developments that house about 400,000 residents. NYCHA also operates the country’s largest Section 8 program, which provides rental assistance to about 200,000 additional people.

Reporting to the Vice President of Quality Assurance, the Quality Assurance (QA) Investigator is responsible for identifying discrepancies between current NYCHA practices and governing regulations (City, State and Federal). The QA Investigator will plan, direct and control monitoring projects involving possible illegal, fraudulent or improper practices. In addition, the QA Investigator will perform surveillances, conduct interviews, analyze financial and agency records, maintain investigative records, prepare reports and make recommendations for appropriate action.

Responsibilities include, but are not limited to the following:

1. Direct investigations involving complaints against NYCHA.
2. Document findings in Quality Assurance investigative reports.
3. Conduct mobile and stationary surveillance throughout NYCHA profile.
4. Knowledge of covert cameras and video reviews encouraged.
5. Provide testimony in employee General Trials.
6. Routinely perform rigorous critical analysis on information that is collected in the field and/or desk investigations.
7. Occasional night and weekend hours required.

NOTE: Due to the existence of a civil service list, candidates must have permanent civil service status in the title of Administrative Investigator to be considered.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, click on the link below:

http://www.nyc.gov/html/dcas/downloads/pdf/psb/100_1.pdf

Additional Information

1. INTERAGENCY TRANSFERS INTO NYCHA OF THOSE PERMANENT IN TITLE ARE NOT PERMITTED IN THE FACE OF AN ACTIVE AND VIABLE NYCHA PROMOTION LIST OR PREFERRED IS FOR THE SAME TITLE.
2. NYCHA employees applying for promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
3. NYCHA residents are encouraged to apply.

Please read this posting carefully to make certain you meet the qualification requirements before applying to this position.

1. A baccalaureate degree from an accredited college and four years of satisfactory full-time experience conducting investigations to identify or gather evidence of criminal activity or fraud, or to verify or evaluate qualifications of persons for employment or licensure, 18 months of which must have been in an administrative, managerial or executive capacity or supervising a staff performing investigations or related work; or
2. An associate degree or 60 credits from an accredited college and six years of satisfactory full-time experience as described in "1" above; or
3. A four-year high school diploma or its educational equivalent and eight years of satisfactory experience as described in "1" above; or
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must have the 18 months of experience in an administrative, managerial, executive or supervisory capacity as described in "1" above.

1. Problem Solver: Exercises independent judgement and applies analytical skills to address complex problems. 2. Discrete: Acts and speaks with discretion, acknowledging that much of the work we do is sensitive and must respect many kinds of stakeholders balances caution and conservatism with values of transparency. 3. Strong computer skills including knowledge of Microsoft Outlook, Word, Excel, and PowerPoint and Adobe Acrobat. 4. Excellent analytical, problem-solving, and written communication skills. 5. Strong organization skills that allow the ability to manage multiple projects and deadlines.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

NYCHA has no residency requirements.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.