The New York City Housing Authority (NYCHA) is the nation’s largest public housing authority, with an operating budget of $3.3 billion and over 11,000 employees who manage and maintain 325 developments that house about 400,000 residents. NYCHA also operates the country’s largest Section 8 program, which provides rental assistance to about 200,000 additional people.

Reporting to the Vice President of Quality and Cost Control, the Quality & Cost Control (QCC) Investigator is responsible for identifying discrepancies between current NYCHA practices and governing regulations (City, State and Federal). The QCC Investigator will plan, direct and control monitoring projects involving possible illegal, fraudulent or improper practices. In addition, the QCC Investigator will perform surveillances, conduct interviews, analyze financial and agency records, maintain investigative records, prepare reports and make recommendations for appropriate action.

Responsibilities include, but are not limited to the following:

1. Research and direct investigations involving complaints against NYCHA.
2. Research, investigate and document findings in Quality Assurance reports.
3. Conduct mobile and stationary surveillance throughout NYCHA profile.
4. Knowledge of covert cameras and video reviews encouraged.
5. Provide testimony in employee General Trials.
6. Routinely perform rigorous critical analysis on information that is collected in the field and/or desk investigations.
7. Collect and compile data from internal and external sources.
8. Assist in preparing reports, memos, and other internal documents.
9. Support agency compliance with applicable laws, regulations, and internal policies.
10. Collect, analyze, and preserve evidence including documents, emails, and surveillance footage.

NOTE: The Department of Citywide Administrative Services (DCAS) administered a civil service exam for the Associate Fraud Investigator title on 04/16/24. Therefore, applicants (candidates) that did not take and pass the exam will potentially not be considered; likewise, applicants not reachable on the established civil service list will potentially be in jeopardy of being replaced with an eligible civil service candidate.

NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please click on the link below:

https://bit.ly/55aProgram

Additional Information

1. NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
2. NYCHA residents are encouraged to apply.
3. NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS).

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

ASSOCIATE FRAUD INVESTIGATOR ( - 31118

1. A four-year high school diploma or its educational equivalent and five years of satisfactory, full-time experience, acquired within the United States in one or a combination of the following: performing investigations involving criminal and/or fraudulent activities; evaluating credit histories; searching for assets; and/or researching, compiling and/or locating evidence or information in order to build a case or uncover activities of criminal, corrupt, unlawful or unethical nature involving public or private funds, one year of which shall have been in a supervisory or administrative capacity; or
2. An associate degree or 60 semester credits from an accredited college, including or supplemented by 12 semester credits from an accredited United States college in criminal justice, forensic science, police science, criminology, criminal justice administration and planning, and/or law or related field and three years of satisfactory, full-time experience as described in "1" above, one year of which shall have been in a supervisory or administrative capacity; or
3. A baccalaureate degree from an accredited college and two years of satisfactory, full-time experience as described in "1" above, one year of which shall have been in a supervisory or administrative capacity; or
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must have a four-year high school diploma or its educational equivalent and have one year of supervisory or administrative experience in the areas described in "1" above. Undergraduate college credit can be substituted for experience on the basis of 30 semester credits, from an accredited college, including or supplemented by 6 semester credits in the areas described in "2" above for one year of experience.

1. Problem Solver: Exercises independent judgement and applies analytical skills to address complex problems. 2. Discrete: Acts and speaks with discretion, acknowledging that much of the work we do is sensitive and must respect many kinds of stakeholders balances caution and conservatism with values of transparency. 3. Strong computer skills including knowledge of Microsoft Outlook, Word, Excel, and PowerPoint and Adobe Acrobat. 4. Excellent analytical, problem-solving, and written communication skills. 5. Strong organization skills that allow the ability to manage multiple projects and deadlines.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

NYCHA has no residency requirements.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.