The successful candidate will serve as a Project Manager reporting to the Public Safety division. Responsibilities will include:
- Oversee and manage projects including design, implementation and integration of new or upgraded technologies for 9-1-1;
- Partner closely with the Enterprise Architects, Project Managers, Infrastructure Leads, and Vendor teams to ensure a consistent approach to solutions in each area of responsibility and throughout the 9-1-1 implementation lifecycle;
- Plan responses to new & emerging threats working alongside the Cyber Security teams (NYC3 and OTI IT SEC) and build & execute the required action plans;
- Serve as a liaison with internal and external IT audit teams, fulfilling documentation requests, developing testing plans, remediation plans, and leading efforts to remediate findings;
- Manage project budget and resources and participate in planning and project management related activities;
- Determine and define the project approach, resource requirements, team roles and responsibilities, and ensure that project resources are used effectively;
- Develop and review estimates and assumptions for the project’s schedule, effort, and cost using established estimating models, best practices, and past experience;
- Create project charter and scope statements, weekly status reports, risk and issues log and other project deliverables;
- Manage projects throughout the entire implementation and development life-cycle, providing direction for project teams and monitoring the progress of deliverables and tasks;
- Manage risks and issues and develop risk mitigation strategies;
- Create and manage project and communication plans;
- Plan, track, and drive infrastructure solution;
- Work closely with executive level leadership, as well as internal and external stakeholders;
- Provide oversight and management of blended teams of independent IT consultants and staff; manage vendor relationships;
- Ensure that staff and consultants adhere to the published PMO methodology and development standards defined for the PMO;
- Participate in the creation of RFPs, review/selection of vendors, contracts, etc.;
- Engage in PMO-related functions including monitoring budget and ensuring that established communication plans, risk management, and similar processes are adhered to;
- Participate in the review of project artifacts including technical requirements, user experience design, architecture, testing and implementation documentation;
- Manage the development of training plans and future support needs;
- Manage project close out and transition of all project artifacts and knowledge transfer to Agency staff prior to disengaging from a project;
- Support and contribute to the Program’s goal of ongoing process improvement, and adherence to Project Management Institute’s PMBOK and OTI Public Safety published project methodologies;
- Report to senior management within the Program, OTI and stakeholder agencies on project status;
- Support the Director of Project Management with managing PMO functions including change requests, document and deliverable management, scheduling, reporting, etc.;
- Address client concerns and escalate all project risks and issues appropriately and manage them to resolution;
- Manage special projects and initiatives as assigned, included but not limited to scope described above.


HOURS/SHIFT
Day - Due to the necessary technical support duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings.

WORK LOCATION
Brooklyn, NY

ADDITIONAL INFORMATION
* Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration

SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW
APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL

OTI participates in E-Verify

1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

4. Education and/or experience which is equivalent to "1", "2", or "3" above.

The successful candidate should possess the following: - PMP certified - 10+ years of experience project managing IT and/or applications projects (end-to-end) - 8+ years of experience in vendor management - Experience working as part of large-scale enterprise IT program and mission critical projects - WBS creation project and resource planning proficiency in Microsoft Project and other project management software(s) proficiency in MS Word & PowerPoint - Strong demonstration of negotiation and conflict management skills - Strong visual presentation skills - Strong public speaking skills Excellent leadership and organization skills in an aggressive timeframe - Ability to be a systems thinker, attention to quality, and relationship and team building - Ability to interact effectively with staff, project managers, and functional managers - Strong and articulate verbal and written communication skills - Ability to interface with executive level management.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City Residency is not required for this position

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.