The New York City Housing Authority (NYCHA) is the nation’s largest public housing authority, with an operating budget of $3.3 billion and over 11,000 employees who manage and maintain 290 developments that house over 400,000 residents. NYCHA also operates the country’s largest Section 8 program, which provides rental assistance to over 200,000 additional families.

The Strategic Planning Department is a small and agile team within the Office of Strategy & Innovation that supports NYCHA by advising and directly managing innovative changes to NYCHA’s long-term strategy and day to day business operations.

With wide latitude for independent judgment, initiative, and decision-making, the Project Manager will support the design, development, and implementation of cross-departmental change programs impacting all of NYCHA’s 11,000 employees and touching every aspect of NYCHA architecture and engineering, financial management, policies and procedures, data and technology, and more.

The Project Manager will report to the Director of Strategic Planning.

Duties will include:
- Drive analytical problem-solving for complex strategic or operational issues, including data analysis and visualization.
- Prepare reports for executives and external stakeholders on analytical findings and recommendations.
- Create business process flows and identifying key pain points.
- Create implementation guidance, training or other materials as needed to implement these projects.
- Track and reporting out on project plans to internal and external stakeholders, and supporting broader updates to stakeholders as required, through preparation of materials, coordination of meetings, etc.
- Facilitate design sessions with residents, frontline property management staff, managers, and executives.

Additional Information:
1. NYCHA employees applying for promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
2. NYCHA residents are encouraged to apply.


Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Key Competencies - Effective Project Manager & Change Agent: A strategic thinker and structured problem-solver, able to drive change and innovation while effectively juggling diverse responsibilities and multiple, competing priorities. Demonstrated record of facilitating organizational initiatives with a focus on program and project management, stakeholder buy-in, process streamlining and efficiency improvements, and resource optimization. - Exemplary Communicator: Ability to communicate clearly, both verbally and in writing, and effectively translate complex issues and information for staff at differing levels of seniority as well as diverse stakeholders and audiences. Strong political acumen with an ability to build buy-in for change and facilitate multi-stakeholder discussions. Preferred Skills - Two years of professional experience in government or public administration, business strategy and operations, management consulting, housing finance and development, or a related field. - Strong technology skills, including Microsoft Office Suite, program/project management software, data visualization and analytics tools.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

NYCHA has no residency requirements.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.