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Program Specialist, Treatment and Care Coordination Services, Bureau of Mental Health

  1. DEPT OF HEALTH/MENTAL HYGIENE
Posted on: 08/21/2023
  1. Full-time

Location

QUEENS

  1. Exam may be required

Department

Mental Health

$72,603.00 – $82,086.00

Job Description

This vacancy has now expired.

Updated New York State Education Department/Office of the Professions Licensure Requirements:
According to the New York State Education Department, Office of the Professions/State Board Office for Social Work and Mental Health Practitioners, as defined in Articles 153, 154 and 163 of the Education Law, effective June 24, 2022, an individual must be:
1) Licensed as a Licensed Clinical Social Worker (LCSW) and/or Licensed Master Social Worker (LMSW) to practice social work as operated by the Department of Mental Hygiene agencies. For additional information, please review 7704 Requirements for a license under NYS Social Work:Laws, Rules & Regulations:Article 154 (nysed.gov); or

2) Authorized through a limited permit valid for a period of not more than twelve months who has met all requirements for licensure as a licensed master social worker or a licensed clinical social worker except those relating to the examination and provided that the individual is under the general supervision of a licensed master social worker or a licensed clinical social worker, as determined by the department. For additional information, please review 7705: Limited permits under NYS Social Work:Laws, Rules & Regulations:Article 154 (nysed.gov)
Please review http://www.op.nysed.gov/surveys/mhpsw/exempt-agencies-overview.htm for the latest information concerning the expiration of the Exemption law.

Established in 1805, the New York City Department of Health and Mental Hygiene (the NYC Health Department) is the oldest and largest health department in the country. Our mission is to protect and improve the health of all New Yorkers, in service of a vision of a city in which all New Yorkers can realize their full health potential, regardless of who they are, how old they are, where they are from, or where they live.

As a world-renowned public health agency with a history of building transformative public health programming and infrastructure, innovating in science and scholarship to advance public health knowledge, and responding to urgent public health crises from New York City’s yellow fever outbreak in 1822, to the COVID-19 pandemic we are a hub for public health innovation, expertise, and programs, and services. We serve as the population health strategist, and policy, and planning authority for the City of New York, while also having a vast impact on national and international public policy, including programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and racial and social justice work, among others.

Our Agency’s five strategic priorities, building off a recently-completed strategic planning process emerging from the COVID-19 emergency, are:
1) To re-envision how the Health Department prepares for and responds to health emergencies, with a focus on building a “response-ready” organization, with faster decision-making, transparent public communications, and stronger surveillance and bridges to healthcare systems 2) Address and prevent chronic and diet-related disease, including addressing rising rates of childhood obesity and the impact of diabetes, and transforming our food systems to improve nutrition and enhance access to healthy foods
3) Address the second pandemic of mental illness including: reducing overdose deaths, strengthening our youth mental health systems, and supporting people with serious mental illness
4) Reduce black maternal mortality and make New York a model city for women’s health
5) Mobilize against and combat the health impacts of climate change

Our 7,000-plus team members bring extraordinary diversity to the work of public health. True to our value of equity as a foundational element of all of our work, and a critical foundation to achieving population health impact in New York City, the NYC Health Department has been a leader in recognizing and dismantling racism’s impacts on the health of New Yorkers and beyond. In 2021, the NYC Board of Health declared racism as a public health crisis. With commitment to advance anti-racist public health practices that dismantle systems that perpetuate inequitable power, opportunity and access, the NYC Health Department continues to work in and with communities and community organizations to increase their access to health services and decrease avoidable health outcomes.

PROGRAM AND JOB DESCRIPTION:

The Bureau of Mental Health procures and monitors approximately 500 contracted programs that provide supportive housing, crisis intervention, mental health treatment, care coordination and psychiatric rehabilitation services. Additionally, the Bureau directly operates the City's court-mandated Assisted Outpatient Treatment (AOT) program and the NYC Supportive Transition and Recovery Team (NYCSTART) for young adults experiencing a first episode psychosis. Lastly, the Bureau evaluates its contracted and directly operated programs to understand their impact and promote quality improvement, conducts population level surveys and behavioral health care system surveillance to identify gaps care and inform decision making, advocacy and policy.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

Negotiate scopes of service and budgets for behavioral health treatment and care coordination services with other public and voluntary agencies.
Maintains liaison with personnel from State Regulatory bodies and from community groups.
Undertakes and or participates in special projects to improve service delivery operations.
Monitor adherence to scopes of service, budgets, relevant regulations and policies through frequent site visits, data collection and analysis.
Provide consultation and technical assistance to contracted behavioral health treatment and care coordination providers to promote quality of care, adherence to contractual, regulatory and policy requirements. Technical assistance will also focus on care for persons at high risk of violence, including potential disconnections from care.
Conduct and facilitate provider meetings.
Liaise with DOHMH's Single Point of Access to monitor and promote access to and continuity of care with special attention to those with high-risk histories.
Address questions, concerns and complaints from programs and consumers. Review and discuss programmatic audits and fiscal issues as necessary.
Refer, provide and/or coordinate meetings and trainings to address program needs.
Demonstrate a comprehensive understanding of assigned contracted programs/program types and best practices. Based on this understanding, identify, and recommend opportunities for programmatic improvements and contract renewals.
Represent DOHMH professionally at meetings, conferences, and workgroups.
Develop and implement surveys, questionnaires, or other surveillance methods, identify potential data sources, and analyze new and existing data sets to inform program planning and evaluation activities.
Conduct proposal review and evaluation of PARs and RFPs.
Assist with the preparation of reports on agency functioning and service delivery as requested.
Participate in data gathering for Quarterly Program Review and other management reports.


Minimum Qualifications

Graduation from an accredited graduate school of social work as evidenced by a master's degree or certificate and four years of full-time paid experience in public health, medical or psychiatric social work, at least two years of which must have been in a supervisory, administrative or consultative capacity.
Within 18 months of the date of appointment, all candidates will be required to obtain a certificate as Certified Social Worker (CSW) issued by the New York State Department of Education.


Preferred Skills

- The ideal candidate will possess exceptional written and verbal communication skills, strong analytical and problem-solving skills, and the ability to manage competing priorities and track progress to adhere to set timelines. - Strong computer and data management skills, including proficiency with Word, Excel, and Power Point.
Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Job ID

590024

Title code

51613

Civil service title

CONSULTANT (PUBLIC HEALTH-SOCI

Title classification

Competitive-1

Business title

Program Specialist, Treatment and Care Coordination Services, Bureau of Mental Health

Posted until

2023-12-30

  1. Experienced (non-manager)

Job level

00

Number of positions

1

Work location

42-09 28th Street

  1. Health

Program Specialist, Treatment and Care Coordination Services, Bureau of Mental Health

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