DCAS's mission is to make city government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies what we do ensures that all agencies can deliver on their mission. Our reach touches every facet of city government and is instrumental to the successful day-to-day operations of the City of New York.
Our commitment to equity, effectiveness, and sustainability guides our work providing City agencies with the critical resources and support needed to succeed, including:

- Recruiting, hiring, and training City employees.
- Managing 55 public buildings.
- Acquiring, selling, and leasing City property.
- Purchasing over $1 billion in goods and services for City agencies.
- Overseeing the greenest municipal vehicle fleet in the country.
- Leading the City's efforts to reduce carbon emissions from government operations.

When you work at DCAS, you're not just working for one agency, but in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at nyc.gov/dcas to learn more about the work we do.

The Office of the Commissioner provides executive support to all lines of service, provides oversight for agency initiatives, and sets the overall direction and mission for the agency. Additionally, the office provides support through resolving customer service-related requests and assisting with resource and executive staffing support. The units within the Office of the Commissioner are Communications, External Affairs, City Record, DCAS Diversity and Equal Employment Opportunity, Audit and Compliance Services, Special Events, and Strategic Operations.

Under the direction of the Chief Customer Engagement Officer, the responsibilities of the Program Operations Analyst will include but not be limited to:

- Managing the OTPS budget for all the units within the commissioner’s office which include Communications, External Affairs, City Record, DCAS Diversity and Equal Employment Opportunity, Audit and Compliance Services, Special Events, and Strategic Operations (along with the Executive Office and the Executive Deputy Commissioners' Offices).

- Serving as the Commissioner’s office fiscal liaison and lead for NYC's Procurement and Sourcing Solutions Portal (PassPort).

- Coordinating with the agency’s Fiscal and Business Management (FBM) line of service regarding the Commissioner’s office budget (including both OTPS and PS budget) to identify budgetary barriers and implement solutions. Responding to requests for agency fiscal information.

- Serving as the backup HR business partner for the Commissioner’s office to assist with HR related matters (e.g., handling new hire, onboarding, and promotion requests).

- Managing projects throughout the full lifecycle (creation to implementation), including creation of project scopes, procurement documents, request for proposals, and overall project plan.

- Establishing critical path/milestones/dependencies to ensure timely delivery of project deliverables.

- Setting long and short-term plans, including the determination of tasks, setting targets for deadlines, needed resources and planned/actual dates.

- Identifying, selecting, and delegating tasks to project-specific team members.

- Working collaboratively with project team members to ensure all aspects of the project remain on track and within budget. Monitoring progress of the project to keep it on schedule.

- Serving as a point of contact for consultants, clients, vendors, contractors, and internal project staff.

- Developing PowerPoint presentations and preparing/transmitting internal and citywide emails, as needed and/or directed.

- Collecting, interpreting and analyzing data to make informed decisions and/or support decision-making processes for the Commissioner’s office.

There are no formal education or experience requirements for this title.

- Experience dealing with budget management and procurement - Experience or familiarity with NYC Procurement and Sourcing Solutions Portal (PassPort) and the NYC Financial Management System (FMS) - Strong presentation, interpersonal and critical thinking skills - Strong communication (written and verbal) and follow-up skills - Critical thinking and follow-up skills - Experience with data collection and research - Ability to work independently with limited supervision, as well as in a team setting - Conflict resolution and problem-solving skills - Active listening skills - Time management and leadership skills - Ability to multitask and prioritize - A nimble and proactive mindset that understands how to adapt and be flexible

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.