With an overarching mission to eliminate ageism and ensure the dignity and quality of life of approximately 1.775 million older New Yorkers, the NYC Department for the Aging is deeply committed to helping older adults age in their homes and creating a community-care approach that reflects a model age-inclusive city.

The Program officer will work within the Home Based Services Unit which includes the Case Management, Home Care, and Friendly Visiting Programs.

The Bureau of Social Services/Home Based Unit seeks a highly motivated individual to serve as a Program Officer Under the supervision of the Home Based Services Unit Director. With latitude for independent judgment and initiative, the Program Officer will oversee contracts for Case Management and Home Care. Essential to this role is an ability to partner with community programs and support their efforts in delivering quality services to older adults. In addition, good communication skills, attention to detail and enthusiasm to work with older adults and the programs they oversee is crucial.

Responsibilities and duties of the Program Officer include:

- Supporting quality programming that adheres to program standards by performing annual program assessments through program visits and record review.

- Share program assessment findings with programs and follows up to ensure program compliance. Identifies areas of program strength and weakness and recommends improvements. Shares agency policy and provides technical assistance throughout the year to contractors and community groups.

- Review program budgets with contractors, in accordance with Department for the Aging’s established policies, procedures, budgetary constraints and social service priorities.

- Act as the liaison with community groups, public and private agencies, and officials to improve coordination of services and community involvement in planning.

- Gather and analyze data for preparation of plans, reports and/or proposals in conjunction with staff from other Department bureaus and unit.

- Coordinates program meetings in response to program needs, inquiries and other program activities that will support the success of the program's implementation of services.

- Promote planning of new and additional resources and performs activities relating to their implementation.

- Participate in special projects when asked upon.

1. A baccalaureate degree from an accredited college or university and three years of full-time satisfactory professional experience in social services, community relations, public administration or management, contract management, or social research and/or planning, of which at least one year must have been in the field of aging; or

2. Education and/or experience that is equivalent to "1" above. Experience as described in "1" above may be substituted for education on a year for year basis. However, all candidates must: (a) have one year of experience as described in "1"
in the field of aging; and (b) possess a four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization.

Requirements for Assignment Level II
For Assignment Level II, in addition to meeting the qualification requirements above, one additional year of the experience described in "1" above is required.

- The selected candidate should be able to demonstrated the ability to manage multiple complex projects to completion, preferably in a government or community based service setting. - The selected candidate should possess excellent organizational skills with ability to take initiative, problem solve, prioritize work assignments. - Possess the ability to work independently in a fast paced and team oriented environment. - The selected candidate should possess the capacity to work both independently and as part of a team. - Proficient in Microsoft Office (Excel & Word) along with the ability to use technology. - Master's degree or higher in social services related field a plus. - The ability to speak Bilingual (Spanish/English) a plus.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.