The New York City Housing Authority (NYCHA) is the nation’s oldest and largest public housing authority with more than 176,000 apartments, and responsibility for administering a citywide Section 8 leased housing program that serves over 200,000 additional tenants. NYCHA’s mission is to provide quality housing for New Yorkers that is sustainable, inclusive, and safe, while fostering opportunities for economic mobility.

NYCHA’s recently created Asset & Capital Management (A&CM) Division integrates and aligns the Authority’s existing development, modernization, and asset management work being carried out by the Real Estate Development, Capital Projects, and Comprehensive Modernization departments. This includes a $4.5 billion capital program – one of the largest in NY State – as well as a historic real estate transaction portfolio. The A&CM Division will bring comprehensive repairs to NYCHA buildings and apartments through innovative financing models, strong partnership with residents and other stakeholders, strategic, data-driven portfolio planning, and cost-effective project delivery and management. The Division will also position NYCHA’s housing portfolio for the future by incorporating innovative building materials, construction methods, and technology, improving residents’ quality of life while enhancing building performance and management systems. The division has recently defined a strategic change program to strengthen capabilities and performance in these and other areas.

Position Description

The Chief Asset & Capital Management Officer (CACMO) is seeking to hire a Program Manager to lead a number of change initiatives under this strategic change program over the next 12 months to ensure their long-term success. These initiatives have a focus on project management for capital programs, construction procurement and vendor management, resident satisfaction with vendor work, interagency coordination, and other related areas. These initiatives involve new business strategies, processes and supporting technology, data, human resources and training.

The Program Manager will work closely with other staff in the Office of the CACMO and across the division, and coordinate significant cross-departmental, cross-divisional and external stakeholder collaboration, to facilitate effective implementation of these initiatives. In addition, the Program Manager may also support on fielding and addressing high-priority requests and urgent coordination needs related to the Division’s work and coordination with senior internal and external stakeholders. The Program Manager will continue to oversee and support strategic initiatives within the Office of the CACMO once this initial set of change initiatives is complete.

The scope of the Program Manager role requires a strategic mindset and significant project management and analytical capabilities. Candidates should have a strong planning skillset, data and process fluency, and the ability to make connections and drive implementation through building consensus within complex organizations. Candidates will need to be able to balance multiple projects at the same time, and effectively navigate between big picture and detailed thinking. Ideal candidates will also bring familiarity with public and affordable housing, capital projects planning and management, public sector procurement practices and vendor and contract management, and key agencies and municipal processes involved in capital projects delivery in New York City.


Some key day-to-day responsibilities include:

- Develop detailed plans to achieve goals and outputs of change program initiatives.
- Structure and execute analysis and create materials as needed to implement these initiatives.
- Engage internal and external stakeholders to identify and prioritize activities required and coordinate implementation of these activities.
- Identify work required by staff across various functions and coordinate this work to ensure forward progress.
- Proactively identify and mitigate risks, and problem-solving issues, that may impact timely delivery of these initiatives.
- Track and report on initiative plans to internal and external stakeholders.

Key Competencies

- Effective Project Manager & Change Agent: A strategic thinker and structured problem-solver, able to drive change and innovation while effectively juggle diverse responsibilities and multiple,
competing priorities. Demonstrated record of facilitating organizational initiatives with a focus on program and project management, stakeholder buy-in, cross-functional teaming, process streamlining and efficiency improvements, and resource optimization. Strong background in business process improvement, operations or management consulting will be an added benefit, particularly as it pertains to developing and strengthening evidence-based management practices.

- Exemplary Communicator: Ability to communicate clearly, both verbally and in writing, and translate complex concepts and information for a variety of stakeholders and audiences. Strong
political acumen and practiced in facilitating multi-stakeholder meetings designed to achieve consensus on objectives. Experience collaborating with a diversity of cultures and sensitive to the
challenges of low-income populations.

NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please click on the following link:

http://www.nyc.gov/html/dcas/downloads/pdf/psb/100_1.pdf

Additional Information

1. Candidates with permanent civil service status in the titles of Administrative Staff Analyst, Administrative City Planner will also be considered.
2. NYCHA employees applying for promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
3. NYCHA residents are encouraged to apply.

Please read this posting carefully to make certain you meet the qualification requirements before applying to this position.

1.A baccalaureate degree from an accredited college or university and three years of full-time satisfactory professional experience in the development, appraisal, financing, negotiation, or disposition of real estate, or in real estate law, or in urban planning or analytical or coordination work related to housing programs; or

2. A four year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and seven years of full-time satisfactory experience as described in "1" above; or

3.A satisfactory combination of education and/or experience which is equivalent to "1" or "2" above. Graduate study in the field of urban studies, city planning, business or public administration, finance, architecture, engineering or other related fields may be substituted for up to one year of the required experience on the basis of 30 credits equaling one year of experience. Graduation from an accredited law school may be substituted for one year of the required experience. However, all candidates must have at least two years of experience as described above.

- Professional experience in government or public administration, business strategy and operations, management consulting, housing finance and development, capital projects management, or a related field, of which at least 2 years have been in a responsible consultative, managerial or executive capacity. - Strong technology skills, including Microsoft Office Suite, program/project management software, data visualization and analytics tools. Experience with agile management and solution development techniques preferred. - Prior Public or Affordable Housing, or other government agency and intergovernmental coordination experience is strongly preferred. Knowledge of U.S. Department of Housing and Urban Development, New York State and City regulations is a plus.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

NYCHA has no residency requirements.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.