The New York City Department of Correction (DOC) is an integral part of the City’s evolving criminal justice system, participating in reform initiatives and strategies aimed to move the City towards the smallest jail system possible without compromising public safety. The DOC is solely responsible for maintaining a safe and secure environment for staff, visitors, volunteer and people in custody inside our jails. Importantly, safe jails enable DOC to providing people in custody with the tools and opportunities they need to successfully re-enter their communities. The DOC operates facilities and court commands across the five boroughs with over 9,000 diverse professionals and knowledge experts.

DOC seeks to recruit Programs Managers assigned to the Counseling Services Unit. Under direction of the Executive Director and Deputy Director’s assigned to the Counseling Services Units, the Program Manager will supervise Program Counselors who provide behavior modification programming to individuals in custody located in the Enhanced Supervision Housing (ESH) program. The Enhanced Supervision Housing (ESH) program is an alternative to punitive segregation for individuals who commit acts of violence within our city jails. ESH includes a 2-step level system which prepares individuals who commit acts of violence to return to general population upon completion of various program expectations.

Additional typical duties for this position include but are not limited to:
- Supervise team of Program Counselors and other staff assigned to purview
- Coach, guide, and train staff assigned to purview
- Daily interaction with individuals in custody
- Oversight of the implementation of rehabilitative and behavioral modification programs and services
- Oversight and enforcement of staff schedules, creates plan for adequate coverage
- Monitor, evaluate, and help to develop curricula for group-based programming
- Evaluate and make recommendations regarding rehabilitation program
- Review reports of assigned staff
- Collect and monitor data related to unit performance and metrics
- Submit reports and charts as required
- Attend training sessions, workshops, and staff meetings to improve knowledge, skills, and abilities
- Work in a multidisciplinary team with uniformed correctional staff and providers to achieve
rehabilitative program goals
- Assist with deescalating conflicts and manage non-compliance with program rules
- Respond alongside uniformed correctional staff to manage incidents in designated housing areas
to ensure safety and security
- Perform related duties as assigned.

ALL CANDIDATES APPLYING FOR THIS POSITION MUST CURRENTLY BE PERMANENT IN THE CIVIL SERVICE TITLE OF ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES.

1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services; or

2. Education and/or experience equivalent to "1" above. However, all candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described in "1" above.

- Supervisory experience in a group, community, educational, or institutional setting is preferred. - Knowledge of the criminal justice system and experience working with justice involved populations. - Ability to establish and maintain effective working relationships with all levels of correctional staff. - Ability to exercise independent judgment, prepare written reports and documents. - Knowledge of human development and behavior, counseling techniques, behavior modification and intervention techniques. - Ability to mentor and provide positive interaction, guidance and leadership to people in custody. - Excellent writing, communication, inter-personal, analytical, research, problem-solving, and organizational skills.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City Residency is not required for this position

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.