AGENCY DESCRIPTION

The Department of Small Business Services (SBS) helps unlock economic potential and create economic security for all New Yorkers by connecting New Yorkers to good jobs, creating stronger businesses, and building a fairer economy in neighborhoods across the five boroughs.


DIVISION DESCRIPTION

New York City is a leader in building and supporting neighborhood commercial districts that thrive and innovate. SBS’s Neighborhood Development Division (NDD) assists in the creation and support of community-based development organizations (CBDOs) that advance the growth of commercial districts across the five boroughs. We work with CBDOs to build vibrant neighborhoods where New Yorkers can shop, work, and live by:

- Working with community partners to identify commercial district needs and plan targeted, customized solutions

- Offering training, tools, and one-on-one assistance to build the capacity of local community-based organizations

- Administering grant programs to revitalize, strengthen, and support commercial districts

- Supporting and overseeing the largest network of Business Improvement Districts (BIDs) in the country

JOB DESCRIPTION

The Neighborhood Development Division (NDD) is seeking a Program Manager of Capacity Building. The Program Manager will report to the Director of the Capacity Building Team and will, under supervision but with some latitude for independent judgement, be responsible for working on a broad suite of Avenue NYC organizational development programs and cohort-based capacity building initiatives directed toward CBDOs in LMI communities. Such programs include Neighborhood Leadership, Nonprofit Legal Assistance, Community Engagement Strategies, Nonprofit Management Workshops, Video Storytelling, and our various cohort- based learning communities. Through a tailored suite of programs each year, we aim to build a network of strong community organizations and a pipeline of talent of leaders prepared with commercial revitalization expertise and place management experience within New York City neighborhoods.

Key Essential Functions:

- The Program Manager will oversee numerous Avenue NYC organizational development programs and cohort-based capacity building initiatives through the planning, outreach, implementation and evaluation phases of each program;

- The Program Manager will be expected to assist with cross-functional programs including but not limited to Avenue NYC Commercial Revitalization grant program oversight, capacity building initiatives in partnership with other NDD teams, and special projects as assigned.

Job Responsibilities:

- Manage the day-to-day operation of assigned Avenue NYC capacity building and organizational development programs, including managing annual outreach and recruitment efforts, developing and implementing curriculum and professional development trainings, and managing all related program administration, scheduling, and coordination;

- Lead communications efforts around managed programs including website updates, development of social media content, and newsletter items;

- Assist the Director and team with the on-going supervision of external partners and their project outcomes including maintaining regular communication to ensure successful project completion;

- Provide support to the various programs’ alumni networks, including coordinating alumni events, mentoring, communication via online networks, and on-going professional development support;

- Develop and deliver effective visual presentations, briefings, and other written / verbal materials to strategically communicate key program objectives, findings, and recommendations to NDD and SBS senior staff, and other external stakeholders;

- Develop, refine and analyze program goals, metrics, and outcomes;

- Support additional Capacity Building portfolio programs as needed through program development, vendor management, program implementation and evaluation;

- Serve as a responsive and insightful representative of SBS at BID Board of Directors meetings and public events; and

- Other tasks as assigned.


Additional Information

This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed to between the City and DC37.

HOW TO APPLY:

THIS POSITION IS OPEN TO CANDIDATES WHO ARE IN THE COMMUNITY COORDINATOR TITLE (OR OTHER COMPARABLE TITLES), THOSE WHO ARE REACHABLE ON THE CIVIL SERVICE LIST AND THOSE IN THE 55-A PROGRAM. PLEASE INDICATE IN YOUR COVER LETTER IF YOU ARE PERMANENT IN THE TITLE OR ARE REACHABLE ON THE CIVIL SERVICE LIST.

City Employees: Apply through Employee Self Service (ESS) at www.nyc.gov/ess search for Job ID: # 605760

Current SBS Employees: Please email your resume and cover letter including the following subject line:

PROGRAM MANAGER, CAPACITY BUILDING and send to careers@sbs.nyc.gov

All Other Applicants: Go to www.nyc.gov/jobs search for Job ID: # 605760

Note: We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted.

If you are unable to apply via Jobs NYC or ESS, you can email your cover letter and resume to careers@sbs.nyc.gov with the following in the subject line: PROGRAM MANAGER, CAPACITY BUILDING

If you do not have access to email, mail your cover letter & resume to:

NYC Department of Small Business Services
Human Resources Unit
1 Liberty Plaza, 11th Floor
New York, New York 10006

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a.

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

- One to two years of full-time professional experience in one or more of the following fields: urban planning, economic development, nonprofit management, public administration, business administration, public policy, place management, design thinking, or community organizing. - Demonstrated experience in program design, development, implementation, and nonprofit management - Ability to coordinate and manage multiple program components and provide timely and clear direction to program participants in various locations across New York City - Excellent research, writing, meeting facilitation and public speaking skills - Ability to organize and drive projects to timely completion, through coalition and consensus building - Knowledge of New York City government and community development issues - Knowledge of successful community organizing and change management techniques and best practices - Capacity to thrive in a fast-paced environment and complete tasks in a proactive and timely manner - Proficiency in Microsoft Office tools, including Excel and PowerPoint, experience working with Smartsheets a plus - Proficiency in Adobe Creative Suite applications/graphic design a plus and - Bi-lingual/foreign language skills a plus.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.