PROGRAM DIRECTOR
- HRA/DEPT OF SOCIAL SERVICES
- Full-time
Location
MANHATTAN
- Exam may be required
Department
Legal Assist Initiative NM
Job Description
The Homelessness Prevention Administration (HPA) – Prevention and Housing Assistance (PHA) is currently comprised of the following units -The Rental Assistance Programs (RAP), the HOME Tenant-Based Rental Assistance Program (HOME TBRA), and the Office of Prevention and Community Support (PCS). PHA is expanding to include the newly created Master Leasing Unit.
The Mayor’s Blueprint for Housing and Homelessness called for an expansion of HRA’s project-based rental assistance contracts, which can provide savings and create more permanent housing options for New Yorkers experiencing homelessness. The goal of these Master Lease and Project-based programs are to provide long term affordable housing options and support services for families and adults living in shelters. This new organizational area is an integral part of the Administrations housing goals, and the Human Resources Administration (HRA) is pooling it resources to lead in the City’s effort.
The Prevention and Housing Assistance is recruiting for the Master Leasing Unit (MLU) one (1) Administrative Director of Social Services-MI to function as a Program Director who will:
- Manage and coordinate programming to ensure the Master Lease and Project-based programs
and other CBO providers establish contact with clients in accordance with program protocol
assisting with city, state, federal Rental Subsidy renewal process, Good Cause Transfers (GCT),
relocation and approved moves; HRA benefits; and rental assistance issues; service referrals
and assist in preventing eviction whenever possible.
- Respond to and coordinate support for case specific requests for homelessness prevention
services via HRA systems, emails, and request from leadership. Provide consultation to the
provider, and other community programs to ensure quality case management practice and
programs meet their contractual goals and deliverables.
- Coordinate and develop activities, provide technical assistance and support to Master Lease and
Project-based programs and other CBO providers. Meet regularly and manage relationships with
external partners and coordinate interagency efforts to ensure a consistent program execution, and
the achievement of key milestones that further services for homelessness prevention and housing
security policy goals. Participate in development of data tracking systems, case reviews and audit
activities and facilitate special projects. Update policies and procedures in line with agency and
funding directives as required. Present to management (written and/or oral) recommendations
regarding processes and/or methods that could be implemented to enhance coordination.
- Provide coaching and supervision to direct reports. Coordinate comprehensive staff training
programs and provide ongoing professional development opportunities for staff and Provider staff.
Conduct presentations, orientations and meetings representing PHA and MLU.
1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services; or
2. Education and/or experience equivalent to "1" above. However, all candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described in "1" above.
- Excellent written and verbal communications skills are required - Knowledge of working with vulnerable populations - Knowledge of computer systems (Microsoft office –word, excel, PowerPoint) - Knowledge of DSS/HRA/DHS Systems (WMS, CARES, Workers Connect, HALO, LMS, HAPS, IQ) - Knowledge of Homelessness Prevention Services
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Job ID
572370
Title code
1005C
Civil service title
ADMINISTRATIVE DIRECTOR OF SOC
Title classification
Competitive-1
Business title
PROGRAM DIRECTOR
- Experienced (non-manager)
Job level
00
Number of positions
1
Work location
4 World Trade Center
- Social Services