The New York City Taxi and Limousine Commission (TLC) is the nation’s largest for-hire transportation agency, licensing and regulating the City’s yellow and green taxicabs, for-hire vehicles, rideshare companies, commuter vans, and luxury limousines. TLC develops and enforces rules to promote safety, transparency, and accessibility, and works to promote consumer and driver protection for a vital mode of transport in New York City. TLC-regulated drivers, vehicles, and businesses move over one million people a day. With the introduction of new apps and technologies, TLC is on the front lines of a changing mobility landscape. To learn more about the TLC, please visit: www.nyc.gov/taxi

TLC is seeking a Program Coordinator for the Office of Financial Stability (OFS) to support the economic health of the Yellow Medallion Taxicab, a cultural icon of New York City that provides jobs for thousands of hardworking New Yorkers. OFS reports to the Assistant Commissioner of Program Planning and Management within the Finance Division at the TLC. The Program Coordinator will play a pivotal role in evaluating the impact of the Medallion Relief Program (MRP), which has provided $430 million in debt relief to small business taxi owners and drivers. In addition, the Program Coordinator will study key taxi indicators, support the annual financial disclosure project, and develop programming initiatives. OFS also works closely with the Owner/Driver Resource Center to ensure small business taxi operators have the resources they need to be successful. This is a position for someone who is interested in supporting small businesses and working at the intersection of data, policy, and programs.

Responsibilities include:
- Monitor and evaluate the Medallion Relief Program. Study impact of grants on small business medallion owners using qualitative and quantitative data.
- Work collaboratively with team to gather and study taxi economic health metrics. Develop programming in partnership with the Owner/Driver Resource Center to support small business taxi owners.
- Manage medallion financial disclosure workstreams. Coordinate with internal and external partners to develop and implement new business practice standards.
- Support senior leadership in producing and publishing annual reports, slide decks, policy memos, workflows, and other materials as needed. Analyze and present findings to internal and external stakeholders.
- Represent the Agency in interactions with TLC customers, industry stakeholders, advocacy groups, City, State, and Federal Agencies and Offices, vendors, and members of the public. Develop productive relationships with Agency partners.
- Coordinate special projects as assigned.

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

- Project management experience coordinating with multiple internal and external stakeholders. - Experience using quantitative and qualitative data for program evaluation. - Takes initiative and works collaboratively across teams. - Flexible and creative problem-solving skills. - Strong communicator with excellent verbal, written, and presentation skills.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.