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PROGRAM ANALYST

  1. HRA/DEPT OF SOCIAL SERVICES
Posted on: 07/17/2024
  1. Full-time

Location

MANHATTAN

  1. Exam may be required

Department

Off Of Qual Asse-Fisc Int NM

$77,158.00 – $88,732.00

Job Description

APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE STAFF ANALYST TITLE OR BE PERMANAENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE.

The Office of Quality Assurance & Fiscal Integrity ensures the integrity, efficiency, and regulatory compliance of agency operations, advising programs of potential risks and vulnerabilities. In addition, they also ensure The Family Independence Administration (FIA) programs such as Food Stamps, Cash Assistance and Medicaid operate with a high level of accuracy and integrity; monitoring these programs to find potential threats to integrity, ensuring compliance and adherence to best practices and relevant policies, while staying abreast of legal and federal, state and city regulatory requirements.

The Process Evaluation Review Team (PERT) is tasked with aggressively monitoring program compliance with Agency policy and changes under welfare reform. This is accomplished through analyzing processes that are designed to ensure program compliance and foster uniform interpretation/application of policy.

The Office of Quality Assurance & Fiscal Integrity (OQA&FI) / The Process Evaluation Review Team (PERT) is recruiting for (1) one Associate Staff Analyst, to function as a Program Analyst who will:

- Analyze statistical data from reviews conducted in Job and Supplemental Nutrition Assistance Programs (SNAP) centers to produce accurate descriptive reports, summaries, and project results that are feasible for agency decision making resulting in recommendations for improving operational deficiencies and assisting in the development of effective techniques to improve performance.

- Research, draft reports, and conduct analytical summaries as needed in compliance with various lawsuit stipulations in order to respond to inquiries from New York State Office of Temporary and Disability Assistance, Office of Legal Affairs and Corporation Counsel, Family Independence Administration, and the Medical Insurance Community Services Administration regarding lawsuit audit findings.

- Assess center operations to discern problem areas; use assessment observations to assist in developing supervisory techniques emphasizing error prevention, adherence to agency policies and development of effective communication techniques between regional management, center staff and clients.

- Design audit instruments and forms used by case reviewers to monitor center compliance, assess center performance; and prepare timely revisions to instrument to reflect current procedure.

- Participate in NYS/NYC /SNAP payment accuracy initiatives, by reviewing SNAP cases and preparing reports on error trends identified in process reviews conducted at FIA locations.

- Monitor new initiatives and provides policy, operational management, and information technology staff with recommendations to ensure that the implementation conforms to the agency's project goals.

- Participate in NYS/NYC /SNAP payment accuracy initiatives by reviewing SNAP cases and preparing reports on error trends identified in process reviews conducted at FIA locations.

- Participate in agency meetings, workshops, and conferences.

- Complete special projects as requested by the HRA Commissioner/Administrator.


Minimum Qualifications

1. A master’s degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and one year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee
benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area; or
2. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) and three years of satisfactory full-time professional experience in the areas described in “1" above.


55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Job ID

629918

Title code

12627

Civil service title

ASSOCIATE STAFF ANALYST

Title classification

Competitive-1

Business title

PROGRAM ANALYST

  1. Experienced (non-manager)

Job level

00

Number of positions

1

Work location

4 World Trade Center

  1. Policy, Research & Analysis

PROGRAM ANALYST

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