APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE REACHABLE WITH THE SCORE OF 100 ON THE OPEN COMPETITIVE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES EXAM (# 1121)


The Department of Homeless Services is comprised of 2,000 employees and with an annual operating budget of over $1 billion. DHS is one of the largest organizations of its kind committed to preventing and addressing homelessness in New York City. Collaborating with other public agencies and not-for-profit partners, DHS works to prevent homelessness before it occurs, reduce street homelessness, and assist New Yorkers to transition from shelter into appropriate permanent housing.

DHS Support Services provides support to DHS programs, staff, and clients. Administrative Services is a unit within Support Services responsible for overseeing and managing contract and support services for DHS' central office, directly run and contracted sites.

The Department of Homeless Services (DHS) plans to address the emergency needs presented by the influx of families and individuals to NYC who are seeking asylum. The Sanctuary Oversight division will oversee provision of many of the specialized service needs to the number of families and individuals seeking asylum who are requesting DHS services.

The Department of Homeless Services is recruiting for one (1) Administrative Director of Social Services M-III to function as Program Administrators who will:

- Oversee portfolio of City Sanctuary Hotels across the five boroughs which includes Families with Children/Adult Families and Single Adult hotels.

- Be responsible for implementation of procedures and protocols associated with ensuring that assigned shelters are well maintained and in compliance with regulatory agency standards to the maximum extent possible.

- Provide Temporary Assistance (TA) to shelter providers and monitor their progress in meeting assigned target goals by OPMDA.

- Attend weekly meetings with the Assistant Commissioner to review and discussing work being done with the asylum seekers to stabilize and guide them in accessing permanent housing.

- Collaborate with other divisions to meet agency mandates and to follow up on pertinent matters related to their hotel portfolio and/or clients in those hotels.

- Ensure compliance with applicable mandates, agency standards and regulatory requirements.

Work Location: 33 Beaver St. New York, NY 10004

Hours/Schedule: Monday – Friday 9am – 5pm (Managerial, based on 24/7 coverage)

1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or managerial level; or

2. Education and/or experience equivalent to "1" above. Graduate education or a license may substitute for up to a maximum of three years of experience in the area of social services, but not for the one year of experience at the administrative or managerial level as described in "1" above, as follows:

(A) A master’s degree from an accredited college or university in accounting, business, child welfare, counseling, economics, education, finance, human resources, labor relations, management, management science, nursing, operations research, organizational behavior, personnel or public administration, political science, psychology, sociology, social work, statistics, and/or urban studies may substitute for two years of experience; and/or

(B) Graduate education beyond the baccalaureate degree may be substituted at the rate of 30 semester credits from an accredited college or university in the area(s) listed in “2(A)” above for each year of experience up to a maximum of three years; or

(C) A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work (LMSW) may substitute for three years of experience.

However, all candidates must have a baccalaureate degree from an accredited college and one year of experience at the administrative or management level as described in "1" above.

- Proficient in Microsoft Office Suite. - Excellent verbal, written, and analytical skills. - Ability to manage multiple priorities.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City Residency is not required for this position

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.