APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE REACHABLE WITH THE SCORE OF 100 ON THE OPEN COMPETITIVE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES EXAM (# 1121).

The Department of Homeless Services (DHS) is comprised of 2,000 employees and with an annual operating budget of over one billion, it is one of the largest Organizations of its kind is committed to preventing and addressing homelessness in New York City; along with collaborating with other Public Agencies and Not-for-Profit Partners. DHS works to prevent homelessness before it occurs, reduce street homelessness, and assist New Yorkers to transition from shelter into appropriate permanent housing. DHS is responsible for management of over 200 facilities, which mainly are individual and family shelters which are used as overnight residences for over 38,000 adults and children. DHS’s portfolio covers approximately 4M square feet.

The Sanctuary Oversight division oversees the day-to-day operations of portfolio of City Sanctuary Hotels across the five boroughs – includes Single Adult, Adulty Families and Families with Children hotels, both directly run and Contracted Providers. The work done in this Division centers on the re-housing of all shelter populations and the implementation of programming/shelter initiatives. The Division is responsible for ensuring that all directly run and Contracted Provider Sites operate within established budgets, ensure the health and safety of the individuals, and complies with all legal mandates, including federal, state, local laws, and regulations. This Division is responsible for making sure that services to the City’s most vulnerable population are delivered 24 hours a day, seven days a week, 365 days a year and throughout the five boroughs.

The Department of Homeless Services (DHS) is recruiting one (1) Administrative Director of Social Services M-III to function as a Program Administrator who will:

- Be responsible for the administration of directly operated and/or contracted facilities and will ensure the provision of services in a safe and well-maintained environment.

- Ensure compliance with applicable mandates, agency standards and regulatory requirements governing the right to shelter and shelter conditions.

- Oversee portfolio of City Sanctuary Hotels across the five boroughs – includes Families with Children/Adult Families and Single Adult hotels.

- Accountable for implementation of procedures and protocols associated with ensuring that assigned shelters are well maintained and in compliance with regulatory agency standards to the maximum extent possible.

- Provide TA to shelter providers and monitor their progress in meeting assigned target goals by OPMDA.

- Attend weekly meetings with the Assistant Commissioner to review and discussing work being done with the asylum seekers to stabilize and guide them in accessing permanent housing.

- Collaborate with other divisions to meet agency mandates and to follow up on pertinent matters related to their hotel portfolio and/or clients in those hotels.

- Ensure compliance with applicable mandates, agency standards and regulatory requirements.

Work Location: 33 Beaver Street, New York, NY 10004.
Hours/Schedule: Mon-Friday 9:00 am – 5pm Based on 24/7 coverage.

1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or managerial level; or

2. Education and/or experience equivalent to "1" above. Graduate education or a license may substitute for up to a maximum of three years of experience in the area of social services, but not for the one year of experience at the administrative or managerial level as described in "1" above, as follows:

(A) A master’s degree from an accredited college or university in accounting, business, child welfare, counseling, economics, education, finance, human resources, labor relations, management, management science, nursing, operations research, organizational behavior, personnel or public administration, political science, psychology, sociology, social work, statistics, and/or urban studies may substitute for two years of experience; and/or

(B) Graduate education beyond the baccalaureate degree may be substituted at the rate of 30 semester credits from an accredited college or university in the area(s) listed in “2(A)” above for each year of experience up to a maximum of three years; or

(C) A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work (LMSW) may substitute for three years of experience.

However, all candidates must have a baccalaureate degree from an accredited college and one year of experience at the administrative or management level as described in "1" above.

- Exceptional oral and written communication skills to effectively convey the agency vision to staff, providers, and the public and a demonstrated ability to achieve desired outcomes. - Working knowledge of New York City and State regulations that govern DHS. - Experience working with homeless individuals and/or families. - Familiarity with DHS policies and procedures. - Extensive experience in social services, health, or other Human Services Operations and Administration.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City Residency is not required for this position

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.