The Division of Adult Services provides an array of services for homeless single adults and adult families (families with no minor children). While in shelter, staff focus on diverting clients back to permanent housing, working closely with them to identify other permanent housing options through subsidies, supportive housing, or independent living. Specifically, the Division is responsible for the oversight and contract monitoring as well as social services delivery to approximately 20,340 Single Adults and 2,500 Adult Families which is comprised of more than 5,000 individuals. They ensure that services to the City's most vulnerable population are delivered 24 hours a day, seven days a week, 365 days a year and throughout the five boroughs.

The Department of Homeless Services is recruiting for two (2) Administrative Director of Social Services M-3 to function as Program Administrators, who will:

- Be responsible for the administration of directly operated and/or contracted facilities and will ensure the provision of services in a safe and well-maintained environment.

- Ensure compliance with applicable mandates, agency standards and regulatory requirements governing the right to shelter and shelter conditions.

- Respond to critical incidents and other significant events affecting clients’ health and/or safety.

- Conduct routine site visits.

- Oversee program activities and the provision of social services to ensure optimal service delivery.

- Review and conduct various analyses to measure programs’ performance and placements as it relates to goals, targets, and outcomes.

- Identify needs and make recommendations for improvement.

- Provide directions to enhance communication between the agency and providers.

- Confer with staff as needed regarding programmatic and personnel issues.

- Oversee the shelter contracting process to ensure compliance with applicable terms and conditions and follow agency policies and procedures.

- Evaluate Requests for Proposals (RFPs), participate in contract negotiations, prepare contract related reports, and participate in the planning of policies, procedures, and programs.

- Liaise and interface with local Community Boards to promote and maintain cooperative relationships in the community.

- In addition, the selected candidate will be required to work on special initiatives, as needed.

- Based on 24/7 coverage

1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or managerial level; or

2. Education and/or experience equivalent to "1" above. Graduate education or a license may substitute for up to a maximum of three years of experience in the area of social services, but not for the one year of experience at the administrative or managerial level as described in "1" above, as follows:

(A) A master’s degree from an accredited college or university in accounting, business, child welfare, counseling, economics, education, finance, human resources, labor relations, management, management science, nursing, operations research, organizational behavior, personnel or public administration, political science, psychology, sociology, social work, statistics, and/or urban studies may substitute for two years of experience; and/or

(B) Graduate education beyond the baccalaureate degree may be substituted at the rate of 30 semester credits from an accredited college or university in the area(s) listed in “2(A)” above for each year of experience up to a maximum of three years; or

(C) A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work (LMSW) may substitute for three years of experience.

However, all candidates must have a baccalaureate degree from an accredited college and one year of experience at the administrative or management level as described in "1" above.

- Exceptional oral and written communication skills to effectively convey the agency vision to staff, providers, and the public and a demonstrated ability to achieve desired outcomes. - Working knowledge of New York City and State regulations that govern DHS. - Experience working with homeless individuals and/or families. - Familiarity with DHS policies and procedures. - Extensive experience in social services, health, or other human services operations and administration

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

New York City Residency is not required for this position

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.