The Mayor’s Office of Media and Entertainment’s mission is to support and strengthen New York City’s creative economy and make it accessible to all. The agency currently comprises four divisions: the Film Office, which coordinates film and television production in public places; NYC Media, the largest municipal television and radio broadcasting entity in the country; Creative Sector Programs, which supports workforce development and the film, television, theater/live performance, music, publishing, advertising and digital content industries; and the Press Credentials Office, which issues press cards. Information about the agency is available on our website: www.nyc.gov/mome.

The film and television industry are critical to New York City’s culture and economy. The Film Office coordinates city services; provides permits, and incentives to NYC’s vibrant film and television industry. The Film Office supports productions of all shapes and sizes making every project a clear, seamless, and enjoyable production experience. It assists production companies to navigate New York State and City laws and directives.

Under general supervision of the Interim Associate Commissioner of Production and Permitting, Film with latitude for independent initiative and judgment, the Production Coordinator will play an important role in helping film and TV productions film their projects on public property in a manner that protects public safety and minimizes impacts on neighborhoods.

Responsibilities will include:
- Evaluate permit requests and issue required Motion Picture/Television and Still Photography permits, and maintain records using the online application system;
- Instruct customers on the use of the Letter in Lieu of Permit;
- Maintain and utilize the system for tracking the day-to-day locations of all NYC productions;
- Participate in pre-production meetings with groups such as production company representatives, NYPD, FDNY, and Department of Transportation to review proposed shooting schedule and address special needs such as stunts, pyrotechnics, street closures, etc.;
- Act as liaison between production industry and city agencies as well as community boards, civic groups, neighborhood residents and other groups;
- Manage in-person, email, virtual and telephone inquiries;
- Provide guidance to productions on contacting appropriate NYC government agencies for inquiry or problem resolution;
- Recommend changes to permit requests to meet and respond to community requests;
- Manage portfolio of several active productions at any given time;
- Provide production reports as needed;
- Provide technical support to users of the online permit system;
- Respond to phone and email inquiries from residents with concerns and questions about production activity in their respective communities;
- Work with development team to troubleshoot, identify needs and recommend modifications to the online permit system;
- Assist in training participants in the Made in NY Production Assistant Training Program to comply with policies and procedures;
- Work with stakeholders as needed in collaboration with staff;
- Address the needs of the film and television industry as the production environment evolves, new challenges arise and the services provided by MOME adjust;
- Learn and adapt to changes in the agency’s policies and procedures;
- Perform special projects and initiatives as assigned (for example, some production coordinators represent MOME at external events (such as talks at universities); some production
coordinators scout potential filming sites; some production coordinators go on site visits to confirm that notices are correctly posted, the production is maintaining adequate access to sidewalks
and other public space, and the production is complying with safety requirements).

Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.

The preferred candidate should possess the following: - Familiarity with New York City neighborhoods and locations - Proficiency in Microsoft Word/Outlook/Excel/Access/PowerPoint - Attention to detail and ability to handle multiple projects at one time - Technical skills and ability to learn new software and systems - Presentation skills and ability to represent the agency in a professional manner - Ability to work in a collaborative environment - Critical thinking and problem-solving skills - Communication skills including pleasant phone manner and professional rapport with the general public - Data analysis experience is helpful, but not required.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.