The New York City Taxi and Limousine Commission (TLC) is the City agency responsible for regulating for-hire transportation in New York City, including taxis and for-hire vehicles such as Uber and Lyft. The TLC licenses about 175,000 drivers, 115,000 vehicles, and 1,000 businesses, which together transport about a million passengers a day, making TLC the most active for-hire transportation regulatory agency in the world with oversight of a key component of the city’s transportation network. With the introduction of new apps and technologies, TLC is on the front lines of a rapidly changing mobility landscape and our innovative efforts--whether requiring minimum pay for app drivers, ensuring wheelchair accessible service, making our licensed fleet more environmentally sustainable, working to eliminate traffic fatalities, or preventing discriminatory service--often serve as a model for other cities.

TLC is seeking a Policy Analyst to join our data-driven Policy team to work on the supervision, planning, implementation, coordination, monitoring, and evaluation of policies and programs affecting TLC licensees and the communities they serve, including by ensuring there is adequate and equitable service in areas of the city that most need it, electrifying the taxi and for-hire vehicle fleets, and safeguarding the financial well-being of drivers. This is a position for someone who is interested in the transportation sector, understands the value of bringing data to bear on complex policy and programmatic issues, can get up to speed quickly on unfamiliar topics, and gets into the weeds on a topic without losing sight of the big picture.

The Policy Analyst will support the work of the agency by conducting policy and data research and analysis; drafting policy recommendations, memos, and reports and presenting those recommendations to senior staff and external stakeholders; developing, monitoring, and evaluating pilot programs; designing, conducting, and analyzing the results of surveys; analyzing data relating to industry, mobility, and labor trends; conducting qualitative and field research through stakeholder engagement; tracking legislative, technological, and industry developments in New York and other jurisdictions; and representing the division and agency in meetings with stakeholders and other City agencies.

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

- Demonstrated interest in, and passion for, using qualitative and quantitative research to inform policy in government or public service, ideally in New York City government and/or transportation policy. - Creative thinking, with excellent research, writing, and verbal communication skills. - Strong data analysis skills, including prior experience with large data sets, SQL, Python, and/or R. - Ability to prioritize tasks, manage time, and balance projects with a high degree of independence. - Experience or demonstrated interest in New York City government and/or transportation policy, or familiarity with TLC and prominent issues in for-hire transportation policy, is a significant plus. - Collaborative mindset, for working with your other team members, working with other teams at TLC, and working with stakeholders such as other government agencies and TLC licensees.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.