APPLICANTS MUST BE PERMANENT IN THE CIVIL SERVICE TITLE ASSOCIATE STAFF ANALYST.

The Mayor’s Office of Operations works to make New York City government more effective and efficient. The Office is responsible for managing and coordinating multiagency initiatives and using data to help the City make informed and equitable policy decisions and strategic, targeted investments. The Office oversees the daily operations of City agencies, coordinates City initiatives, and assists agencies in improving service quality and in measuring performance to provide greater accountability.

The Performance Management and Reporting Team (PMR) within Operations monitors, reports, and analyzes the performance of City agencies. The Team provides guidance to agencies and staff on performance reporting and performance management, with a focus on improving public access and use of performance data. The PMR Team also collaborates with agencies to develop and improve goals and indicators to explain data trends and broaden the understanding of key metrics. In addition to producing semi-annual Mayor’s Management Reports (MMR) and the digital Dynamic MMR reporting platform, the Team conducts research on trends and best practices in data driven performance management and engages agencies on targeted performance improvement projects.

The Office of Operations is committed to achieving equity and creating an inclusive workplace. The City understands equity to mean that an individual’s demographic identity – particularly, but not exclusive to, their race, ethnicity, gender identity, income, sexual orientation, and/or disabilities – should not determine their life outcomes. To foster an inclusive workplace, Operations is committed to providing opportunities for staff development and effective team building, open and transparent communication, enhancing our equity literacy, and providing space for exploring issues of diversity. We continue to strive for a workforce that better reflects the diversity of New York City

Working closely with the Associate and Assistant Directors of the Performance Management and Reporting Team, the Policy Advisor will be responsible for working with agencies and initiatives to articulate meaningful performance indicators. The Advisor will be responsible for a substantial portion of the content of the twice-yearly Mayor’s Management Report (MMR).

The Mayor's Office of Operations is looking to hire one (1) Associate Staff Analyst to function as a Policy Advisor who will:

- Performance Reporting – Continually enhance the development and selection of key agency
performance indicators, including regular data collection and online posting of a wide range of
performance statistics.

- Help manage the City’s existing systems for evaluation and public reporting of information on
the performance of City agencies in delivering services, including the twice-yearly MMR.

- Conduct, support, and coordinate research on agency-specific, initiative-related, and
cross-agency/citywide performance indicators and performance improvement.

- Examine, develop, and share best practices in agency-specific performance management
systems.

- Assist program and project managers in indicator development.

-Ensure timely and accurate distribution of critical information to senior City staff.

- Performance and Project Management – Engage with agencies on discrete projects to improve
operational performance, streamline business processes, launch new initiatives and/or enhance
internal systems. Specific tasks may include:

- Manage or coordinate project tasks by internal or external contributors.

- Create project plans, governance charts, presentations, meeting agendas, status reports and other
artifacts used to manage the work of a project team.

- Identify project risks and issues for resolution.

- Analysis and Advice – Quantitatively and qualitatively assess performance of agency operations
and initiatives, including an evaluation of best practices. Based on that analysis, develop and
present these findings and recommendations using data visualizations, dashboards, and other
reports.

- Interagency Coordination – Collaborating with other Operations staff working with other City
agencies on performance management, project management and data analytics initiatives.

Salary Range:
$70,611.00 - $81,203.00

Work Location:
253 Broadway, New York, NY

Hours/Schedule:
M-F, 9:00-5:00

1. A master’s degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and one year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee
benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area; or
2. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) and three years of satisfactory full-time professional experience in the areas described in “1" above.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.