Under supervision, with some latitude for independent action, initiative or decision, this position will perform administrative work of moderate difficulty involving the handling of confidential information and material; troubleshoot complaints or administrative office inquiries; utilize automated office systems, type records, reports and forms; review and verify written information; obtain and transmit information to Department Personnel; and perform related tasks.

1. A four-year high school diploma or its educational equivalent and
(a) One year of full-time satisfactory experience performing clerical, word processing or data entry duties; or
(b) One year of full-time satisfactory experience in public contact work requiring the obtaining and recording of information from persons; or
(c) Completion of 30 semester credits from an accredited college; or
(d) Two years of active military duty; or

2. A satisfactory combination of education and/or experience equivalent to 1(a), 1(b), 1(c), or 1(d) above.
However, all candidates must possess a four-year high school diploma or its educational equivalent.

Skills Requirement (title spec)
Ability to type a minimum of 35 words per minute.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a program.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.