APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE REACHABLE WITH THE SCORE OF 100 ON THE OPEN COMPETITIVE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES EXAM (# 1121)

Salary Range $63,301.00 - $82,232.00

The Department of Homeless Services seeks (1) Admin Director of Social Services NM-1 in the Housing Emergency Referral Operations (HERO) Adult Vacancy Control Unit. HERO is the sole 24/7 DHS organizational unit that identifies and secures shelter for families and single adults who apply for emergency housing assistance. HERO is composed of four units: Vacancy Control for Families with Children and Single Adults, Serious Incidents Unit, Special Projects and Portfolio Management.

The Department of Homeless Services (DHS) is recruiting for one (1) Administrative Director of Social Services to function as Placement Unit Manager (Night Shift) who will:

- Report directly to the Shift Director of HERO.
- Possess a high-level organizational skills and problem-solving ability in vacancy control and shelter placements.
- Supervise and monitor the process of identifying conditional and late arrival families at intake.
- Ensure appropriate matches to available shelter units using CARES automated reports, email, and verbal communications with Providers and Intake staff.
- Supervise, train, and monitor staff within the Capacity, Planning, and Development Unit.
- Prepare and distribute work activities as needed to maintain operational efficiency.
- Oversee adequate coverage of the unit.
- Analyze objectives for the candidate's shift and HERO.
- Formulate corrective actions in collaboration with the HERO management team when necessary.
- Conduct conferences with staff to ensure they are briefed on any changes and updates.

Work Location: 33 Beaver Street.
Hours/Schedule: Sunday-Thursday 10PM-6AM.

1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or managerial level; or

2. Education and/or experience equivalent to "1" above. Graduate education or a license may substitute for up to a maximum of three years of experience in the area of social services, but not for the one year of experience at the administrative or managerial level as described in "1" above, as follows:

(A) A master’s degree from an accredited college or university in accounting, business, child welfare, counseling, economics, education, finance, human resources, labor relations, management, management science, nursing, operations research, organizational behavior, personnel or public administration, political science, psychology, sociology, social work, statistics, and/or urban studies may substitute for two years of experience; and/or

(B) Graduate education beyond the baccalaureate degree may be substituted at the rate of 30 semester credits from an accredited college or university in the area(s) listed in “2(A)” above for each year of experience up to a maximum of three years; or

(C) A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work (LMSW) may substitute for three years of experience.

However, all candidates must have a baccalaureate degree from an accredited college and one year of experience at the administrative or management level as described in "1" above.

Computer literate, Proficiency with Word, Excel, Outlook and Data Entry. Excellent verbal and written communication skills.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City Residency is not required for this position

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.