***In order to be considered for this position, candidate must be serving permanently in the title of Principal Administrative Associate, or be reachable on DOT’s promotional list for Principal
Administrative Associate, Exam #1507,or eligible under the 55a program.

The Permits and Customer Service Group (PCS) oversees the issuance of approximately 120,000 disability, not-for-profit and government agency permits annually. We are seeking to hire a qualified, ambitious, experienced, and motivated Principal Administrative Associate to assist within Permits.

The selected candidate will be responsible for the following tasks:
- Process monthly applications and re-visits into the permit database for submission to DOHMH.
- Ensure recertification form is completed and current supporting medical documents are submitted.
- Responsible for printing and mailing denied certification and notices to clients.
- Process appeals for denied applications and process re-current applications.
- Create folders for all new application documentation for permit database system.
- Contact permit holders for missing documents and perform telephone inquiries, when required.
- Maintain a daily log of seals/permits reconciliation and laminating prior to mailing.
- Perform case folder reviews (supervisory checks) to ensure accuracy of all application documentation.
- Process documentation and prepare approval and denial folders after determinations have been rendered by DOHMH, for documents to be stored in the file room.


This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed to between the City and DC37.


All resumes are to be submitted electronically using one of the following methods:
Please go to www.nyc.gov/careers/search and search for the Job ID #: 635060
Current employees please log on into Employee Self Service at https://hrb.nycaps.nycnet and follow the Careers Link and search for Job ID #: 635060
No phone calls, faxes or personal inquiries permitted.
Only applicants under consideration will be contacted.
Most public libraries have computers available for use.
Note: New hires must reside in NYC for the first two years of employment. Appointments are subject to OMB approval.
For more information about DOT, visit us at: www.nyc.gov/dot.



Hours/Shift: 35 Hrs./ M-F / 9am to 5pm


Work Location: 30-30 Thomson Avenue 2nd Fl Long Island City, NY 11101

1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

- Exceptional written, verbal, organizational, and interpersonal skills. - Detail oriented and organized. - Self-motivated and work well, both independently and with others. - Proficient with MS Word, Excel, and Outlook. - Excellent time management skills and the ability to independently prioritize tasks. - Excellent ability to multi-task.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.