THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $90,000 - $100,000.

THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.

The Division of Policy, Planning and Measurement (PPM) collaborates with every ACS division to guide systems analysis and strategic systems improvement; assure quality of practice at ACS and its provider agencies; professionalize the frontline workforce; bring knowledge into practice; provide research and analytic support; and plan and develop new programs and policies.

The Provider Agency Measurement System (PAMS) conducts comprehensive evaluations of the quality of case practice and services delivered by foster care and preventive services provider agencies. Data collection includes the use of standardized instructions for reviews of case records, facilities, and interviews with preventive clients and provider agency staff. PAMS reviews every preventive program at all agencies in bi-annual review cycles.

PAMS results are factored into Scorecard, the Children’s Services performance evaluation tool, and are used to inform ongoing performance monitoring, provider agency improvement efforts and Corrective Action Plans formulated by the Agency Program Assistance Unit.

Under the direct supervision of the Director of Preventive Scorecard, the PAMS Preventive Manager will be responsible for the following:

- Leadership and supervision of the PAMS Review Team, consisting of at least five Reviewers and one Quality Assurance Supervisor, including effective day to day supervision and coaching, performance evaluations, and administrative functions, including time and leave for all team members.

- Coordinate all aspects of the PAMS review process including being the liaison and primary contact for the provider agencies; communicate with provider agencies to regarding the review process.

- Coordination of on-site PAMS review process with agency liaison, including assignment of cases, monitoring review process to ensure orderly and efficient workflow; scheduling of reviews for case record review, facility reviews and interviews; completion of Documentation Check Lists; extensive coordination with provider agencies to clarify and resolve issues relating to the evaluation of case practices; and monitoring work of on-site quality assurance to ensure integrity of data.

- Ensure quality and accuracy of work conducted by team members, and oversee the Quality Assurance process, a critical phase of the review process to ensure the complete and consistent evaluation of child safety in all reviews; and in consultation with Director, take appropriate action when the safety of a child is at issue.

- Work closely with team members to ensure deadlines are met for the reviews, report distribution and communication with providers.

- Hold individualized and team supervision regarding data integrity, utilizing PAMS data reports.

- Staff Development of the PAMS Reviewers, which consists of actively seeking and implementing both formal and informal staff development opportunities that strengthen the team’s ability to support the ACS core principles and unit goals.

- Participate in the development of PAMS review tools and other assessment tools.


ADDITIONAL INFO

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a
candidate for employment with child-caring responsibilities has been the subject of a child abuse and
maltreatment report.

TO APPLY

Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID # 702695.

No phone calls, faxes or personal inquiries permitted.

Note: Only candidates under consideration will be contacted.

ADMINISTRATIVE DIRECTOR OF SOC - 1005C

1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services; or

2. Education and/or experience equivalent to "1" above. However, all candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.