THIS IS A TEMPORARY POSITION

The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish.

WLG Outreach Specialists are expected to monitor the performance of programs, documenting areas of success as well as those requiring corrective measures and immediate attention. In addition to worksite monitoring, the SYEP Program Supervisor will observe participant orientation, educational and training activities.

The WLG Outreach Specialists will need to understand program standards and protocols and evaluate whether compliance has been met.
The WLG Outreach Specialists will be responsible for providing accurate responses to participants and parents to guide resolutions for payroll, worksite, and other concerns as well as answer questions related to the overall program.

The Department of Youth and Community Development (DYCD) is seeking WLG Outreach Specialists to:
- conduct site visits and monitor program and employment sites in person and virtually for SYEP
- provide administrative support to program staff to ensure quality, safety and adherence to all policies and regulations The WLG Outreach Specialists major responsibilities consist of:
- extensive daily travel to “monitor/conduct” site assessments throughout all five boroughs
- clearly documenting/reporting program implementation as well as findings, accurately
- ensuring all worksites meet NYS governing requirements to ensure safety of participants (City, State, Federal guidelines)
- navigating public transportation to conduct field evaluations and assessments
- utilizing Wireless Monitoring Devices (mobile device/tablet) which will be provided by DYCD
- conducting visits in all weather conditions Additional responsibilities may include but are not limited to:
- clearly communicating program policies/procedures/rules and regulations
- perform daily administrative functions as related to working in an office- which may include but are not limited to data entry, answering phones, and using data systems
- tracking of program components and activities including worksite /internship development/partnerships
- submit reports to program supervisors and management teams identifying matters in need of immediate attention
- assist in establishing and coordinating relationships with employers/networks to support internship and employment opportunities
- support the preparation of presentations and program guidance to effectively communicate program goals
- working collaboratively across all DYCD workforce, youth, and community development programs to gather data/information and work with the programs to provide appropriate technical assistance to support overall program. WLG Outreach Specialists are assigned alternating work schedules to provide adequate reporting and coverage for the program.

Schedules vary and may be Monday-Friday, 9:00am -5:00pm, 10am – 6pm, 11am – 7pm and will be determined by the supervisor based on the program needs.

This position is in-person, and schedules may also include Remote and Hybrid assignments.

There are no formal education or experience requirements.

Excellent verbal and written communication skills. Mathematical abilities and interpersonal skills required. Ability to work both independently and as part of a team. Must be proficient in Microsoft Office Word/Excel/Outlook 2010 demonstrated work proficiency with the Internet and Google Maps. Ability to use Android mobile phones. Ability to travel extensively and independently using the NYC Transit System. Bachelor Degree Preferred.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Excellent verbal and written communication skills. Mathematical abilities and interpersonal skills required. Ability to work both independently and as part of a team. Must be proficient in Microsoft Office Word/Excel/Outlook 2010; demonstrated work proficiency with the Internet and Google Maps. Ability to use Android mobile phones. Ability to travel extensively and independently using the NYC Transit System. Bachelor Degree Preferred.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.