The NYC Public Engagement Unit (PEU) identifies and executes proactive strategies to connect New Yorkers to key City services. We work on the City’s most impactful policies, including connecting uninsured New Yorkers to social safety net benefits, increasing the supply of apartments available to rental voucher holders, and protecting vulnerable tenants.

PEU uses data to identify the right outreach targets. We seek two early-career Outreach Data Specialists to help implement and report on on-going outreach and community engagement activities. Under general supervision, with latitude for independent initiative and judgment, an Outreach Data Specialist assists in developing and planning community programs; provides necessary and important community services; and collaborates with other Outreach Specialists at PEU.

PEU is recruiting two (2) Community Associates to function as Outreach Data Specialists who will:

- Liaise with partners who provide external data sources, including from other City agencies, to
develop outreach plans and target lists for PEU outreach team.

- Train and support PEU staff in the use of various outreach data systems, including the Voter
Activation Network, Salesforce, Hustle and Mobilize.

- Use data to build dashboards, reports and presentations that inform the strategy and execution
of PEU outreach teams.

- Coordinate PEU Outreach Specialists’ contact with NYC residents to address their needs around
housing, healthcare and benefits.

- Record the results of outreach activities in custom-built software systems.



Work Location 3051: Manhattan 260 11th Ave, New York NY 10001

Hours/Schedule: Monday – Friday 9am – 5pm or Tuesday - Saturday 10:30am – 6:30pm

COMMUNITY ASSOCIATE - 56057

Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.

- 1+ years working with outreach data in government. - A demonstrated interest in public service and improving outcomes for New Yorkers. - Experience with outreach data platforms (e.g., EveryAction/VAN, Salesforce, etc.) and/or a peer-to-peer texting platform (Hustle, ThruText, Spoke, etc.). - Eagerness to learn, ask questions, and solve problems in a fast-paced environment. - Strong written and oral communication skills in English. - Ability to prioritize and effectively manage multiple tasks in a fast-paced work environment. - Willingness to learn, be flexible and adapt to work assignments in a variety of situations and problem solve.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.