OUTREACH COORDINATOR
- HRA/DEPT OF SOCIAL SERVICES
- Full-time
Location
MANHATTAN
- No exam required
Department
Mayor's Action Plan NM
Job Description
This vacancy has now expired.
The Office of Community Outreach (OCO) is dedicated to expanding access to information and resources about HRA and DHS programs in the community by bringing services directly into the community and partnering with and serving as a resource to community-based provider organizations serving HRA and DHS clients and applicants.
The Office of Community Outreach engages the public, including at-risk communities and other specialized populations and provides information on various levels of HRA and DHS services, while strengthening existing relationships and building new partnerships with community-based organization to advance agency initiatives and obtain feedback to inform policy and programmatic development and implementation by DSS.
The Enrollment and Events unit conducts in-person and virtual outreach through participation in community events and direct enrollment support to bring HRA benefits and services to New Yorkers in the communities where they live and work. Outreach teams are deployed to NYCHA developments designated under the Neighborhood Safety initiative and visit community centers, senior centers, and other community spaces to engage with clients directly to provide one-to-one information, services, and support.
The Office of Community Outreach (OCO) is seeking two (2) Community Coordinators to function as Outreach Coordinators.
Under the supervision of the Manager of Enrollment and Events, with some latitude for the exercise of independent judgment, the Enrollment and Events Coordinators (2) are responsible for covering outreach events, tracking data, coordinating events, and ensuing materials are available and delivered to events.
The Outreach Coordinators will:
- Coordinate outreach schedules for community events, helping to manage schedules for Outreach
Associates, including identifying points of contact at recurring sites and special events. Ensure
proper coverage and maintain regular communication with points of contact at partner sites.
- Evaluate requests for on-site enrollment or informational tabling to ensure that sufficient information
is provided and to assess whether the site and/or event is appropriate for DSS Community Outreach
services. Periodically evaluate existing sites to determine whether it is appropriate to expand, maintain,
or scale back outreach services.
- Ensure that tracking sheets are completed and compiled in a timely manner and submitted for review;
review tracking sheets to identify areas for improvement. Make scheduling or assignment adjustments
or take other corrective action steps to enhance productivity and effective use of resources. Compile
tracking sheets into reports to submit to the Director.
- Participate in enrollment events and/or provide information tabling. Participate in broad outreach
initiatives.
This position requires regular travel throughout the five boroughs. This position requires some
weekend and evening hours.
1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Job ID
585336
Title code
56058
Civil service title
COMMUNITY COORDINATOR
Title classification
Non-Competitive-5
Business title
OUTREACH COORDINATOR
- Experienced (non-manager)
Job level
00
Number of positions
2
Work location
4 World Trade Center
- Finance, Accounting, & Procurement