IMPORTANT NOTE:
ONLY CANDIDATES WITH A PERMANENT CLERICAL ASSOCIATE CIVIL SERVICE TITLE WILL BE CONSIDERED. PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE IN YOUR COVER LETTER YOUR PERMANENT CIVIL SERVICE TITLE.

The NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.

The Tax Audit and Enforcement Division is charged with the audit of all business and excise taxes administered by New York City. The division conducts audits related to corporate, personal, sales, and use taxes. City tax auditors conduct audits of selected audit candidates with a goal of determining the appropriate tax liability of each taxpayer and applying NYC rules and laws in accordance with the City’s policies and procedures.

The Office of Tax Audit is charged with the audit of all business and excise taxes administered by the City of New York. Tax Audit conducts audits of general corporation tax, business corporation tax, commercial rent tax, unincorporated business tax, hotel tax, utility tax, real property transfer tax, and bank tax. Tax Audit also conducts NYC personal income tax and sales and use tax audits within New York City. Tax auditors conduct audits of selected candidates in the various administered taxes, with a goal of determining the appropriate tax liability of each taxpayer. The Office of Tax Audit includes the Field Unit, which conducts audits in the field, and the Non-field Unit, which conducts correspondence audits.

The Office of Tax Enforcement is the criminal investigative arm of the Tax Audit and Enforcement Division, investigating tax fraud of any tax type for any period that falls within the criminal statute of limitations. We conduct criminal investigations of City Business Tax crimes as well as State Tax crimes that affect the City.

The Office of Tax Audit & Enforcement is seeking two (2) dedicated, detail-oriented Operations Support Specialists. The duties and responsibilities will include:

- Assist supervisor with day-to-day operations.
- Handle or redirect in-person and telephone inquiries to appropriate units.
- Maintain correspondence tracking system to ensure that all written inquiries are responded to timely.
- Assist with special projects and assignments.
- Prepare, distribute, and file memos, correspondence and reports.
- Use MS Office; MS Word and Excel to prepare documents and correspondence.
- Make photocopies, fax documents, and maintain filing system.
- Sort, distribute and track mail.
- Perform other administrative duties, such as assist with handling and distributing office supplies, and ensure printers and copier stations have necessary materials.
- May serve as the backup receptionist to cover the reception areas.
- Submit supply requisitions for the unit.

Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

- Detailed oriented and able to handle multiple projects and assignments. - Knowledge of MS Word, Excel is required. - Excellent written and verbal communication skills. - Ability to work under pressure and meet deadlines.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.