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Operations Lead

  1. DEPARTMENT OF SANITATION
Posted on: 02/13/2026
  1. Full-time

Location

MANHATTAN

  1. No exam required

Department

Containerization Operation

$62,868.00 – $97,593.00

Job Description

The New York City Department of Sanitation (DSNY) keeps New York City healthy, safe, and clean by collecting, recycling, and disposing of waste, cleaning City streets and vacant lots, and clearing snow and ice. DSNY is the nation's largest municipal sanitation agency, with nearly 10,000 employees, 59 district garages, and a fleet of more than 5,000 trucks, cars, and other types of equipment. The Department clears litter, snow, and ice from approximately 6,500 miles of City streets and removes debris from vacant lots as well as abandoned vehicles from City streets. Under Local Law 199 of 2019, the Department of Sanitation is required to implement a program known as Commercial Waste Zones (CWZ), which transfers the regulation of private waste haulers to the Department of Sanitation.
DSNY is seeking a Community Coordinator to join the Bureau of Strategic Initiatives within the Agency & Building Containerization Unit’s, Agencies Team. Reporting to Senior Management with varying degrees of latitude for independent initiative, judgment, and decision making, the successful candidate will assist in managing and assigning staff work, perform both in-person and remote outreach, professional, complex, and responsible program management, data management and stakeholder correspondence, vendor & contract management, overseeing field operations work, and community engagement on Department waste management & containerization programs and initiatives within NYC Agencies (including schools), non-profits, as well as special residential containerization programs including:
-Conducting and directing outreach to New York City agencies, schools and nonprofits receiving DSNY service.
-Assigning work to support staff based on Unit priorities, and containerization projects, as well as tracking and reporting progress.
-Managing online tools, workflow processes, and communications pertaining to recycling programs; gathering and analyzing related operational and educational data regularly.
-Managing vendors and reviewing invoices for accuracy.
-Preparing comprehensive reports and presentations on the status of programs and the results of research studies.
-Serving as a Department liaison with New York City agencies, schools, non-profits, and residential building staff.
-Support for other Bureau functions as needed. May require evening or weekend work, as relevant.

COMMUNITY COORDINATOR - 56058


Minimum Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.


Preferred Skills

-Extensive knowledge of New York City, its agencies, and operations. -Experience in public outreach and education. -Extensive knowledge of New York City waste management & containerization laws. -Experience developing programs enabling New York City agencies and institutions to comply with laws and policies. -Experience managing a team and directing staff work and expectations. -Strong communications skills ability to tailor complex messages to diverse audiences. -Strong managerial, administrative, organizational, interpersonal, writing, and data management skills. -Proficiency in use of word processing and data management applications including MS Word, Excel, and PowerPoint, as well as basic customer relationship management platforms. -In addition to English, fluency in a foreign language including, but not limited to: Spanish, Chinese, Russian, Korean, Haitian Creole, Arabic, Bengali, Hindi, Urdu, and Hebrew. -Possession of a New York State Motor Vehicle Driver’s License.
Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Job ID

769925

Posted until

2026-04-13

Title code

56058

Civil service title

COMMUNITY COORDINATOR

Title classification

Non-Competitive-5

Business title

Operations Lead

  1. Experienced (non-manager)

Job level

00

Number of positions

1

Work location

375 Pearl Street

  1. Constituent Services & Community Programs

Operations Lead

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