IMPORTANT NOTE: CANDIDATES WITH A PERMANENT COMPUTER SPECIALIST (SOFTWARE) OR COMPARABLE CIVIL SERVICE TITLE WITH SIMILAR DUTIES/RESPONSIBILITES ARE ENCOURAGED TO APPLY. PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE IN YOUR COVER LETTER YOUR PERMANENT CIVIL SERVICE TITLE.

NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.

The Finance Information Technology (FIT) Division designs, builds, and supports all facets of DOF’s computer systems, including hardware, software, applications, infrastructure, telephone, and data security. FIT delivers and administers tax-related payment programs for the City of New York by providing the information technology solutions needed to achieve its mission of collecting revenue while ensuring an efficient and improved customer experience. FIT is also responsible for the systems and websites which enable citywide payments, land records, property assessment, parking adjudications, customer service, and the Sheriff’s public safety work.

DOF has committed to modernize and simplify the NYC revenue collection systems and processes. A critical aspect of this modernization includes the design, implementation and management of mission-critical property tax collection and exemption and abatement processing system known as Property Tax System (PTS), which launched at the beginning of 2019. PTS, which administers the City's exemption and abatement programs, collects over $34 Billion in property tax revenue.

The FIT/Property Tax System sub-division is seeking a dynamic, articulate, inquisitive, and forward-looking individual to serve as our Open Text Exstream Developer, transitioning noticing systems and processes off the Mainframe and into client server technology. Duties and responsibilities will include, but are not limited to the following:

- Under managerial direction, with the broadest scope for the exercise of independent initiative and judgment, plan, manage and execute the migration of noticing components from the current Mainframe as well as into client server technology. This includes vendor (Tyler technology, Exstream) as well as OTI migration(s).
- Manage all aspects of multiple related projects to ensure the overall noticing in the DOF Property Tax portfolio, including:
- Maintaining the Exstream application(s) and components.
- Creating, maintaining, and applying document design, delivery objects and standards.
- Creating, maintaining, and applying new database content such as: pages, text, charts, tables and logos.
- Maintain integration points with Exstream and other peripheral systems/applications.
- Maintain proper backup and recovery protocol.
- Development, debug and unit test new components or changes.
- Develop plans and timelines for solution delivery in Noticing.
- Production support including problem resolution working with Production Control, other systems and / or vendor(s). This may require off hours work (overtime).
- Support application documentation. Keep documentation updated and available.
- Support deployments and upgrades. This occasionally will require holiday and/or weekend work hours.

Additional Information:
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Work Location:
59 Maiden Lane, New York, NY
(Current location but could be subject to change)

(1) A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or
(2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in “1" above, including one year in a project leader capacity or as a major contributor on a complex project; or
(3) A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.
NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification
requirements.
Special Note
To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming.

- Excellent communication skills. - Well-organized with strong time management skills. - Familiarity with all aspects of OpenText xPression and Exstream Dialogue product(s), including installation, configuration, code development, customization, and implementation. - Experience in creating various types of templates, such as letters, statements, bills, year-end statements, tax forms, and email notifications. - Familiarity with requirements analysis, design specifications, development, and testing of Dialogue. - Proficiency in coding and/or application components and translating functional specifications into technical specifications. - In-depth knowledge of page components, such as text boxes, tables, logos, and pict.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is not required for this position.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.