The City of New York (City) Mayor’s Office of Media and Entertainment (MOME) works to support New York City’s thriving creative economy and make it accessible to all. The agency comprises five divisions: the Office of Film, Theatre and Broadcasting, which coordinates film and television production in public places; NYC Media, the largest municipal television and radio broadcasting entity in the country; workforce and educational initiatives in film, television, theater, music, publishing, advertising and digital content; and the Press Credential Office.

In New York City, a valid City government-issued press credential entitles the holder to (1) cross police lines, fire lines or other restrictions, limitations or barriers established by the City at emergency, spot, or breaking news events and public events of a non-emergency nature where police lines, fire lines or other restrictions, limitations or barriers established by the City have been set up for security or crowd control purposes, and (2) attend events sponsored by the City government that are open to members of the press. By Local Law 46 of 2021, the City transferred the authority to issue press credentials from the NYPD to MOME, effective January 20, 2022.

The successful candidate will serve as the Press Credential Office, Office Manager and report to the Mayor’s Office of Media & Entertainment.
Responsibilities will include:
- Assist applicants and press card holders, in person, by telephone, email, and other written correspondence with a focus on customer service, ensuring timely responsiveness and a positive service experience;
- Manage access to the Press Credentials Office by monitoring all staff and visitors entering and leaving the Press Credentials Office;
- Maintain a professional and friendly demeanor;
- Acknowledge and greet staff and visitors courteously, including by opening doors and assisting visitors;
- Assist with emergencies, as needed; Intervene and calmly and efficiently diffuse situations;
- Coordinate with building security and other staff;
- Conduct periodic patrols to check for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits; mechanical problems and unauthorized persons;
- Schedule and manage calendars and appointments;
- Maintain the condition of the office, including replenishing office supplies, scheduling necessary repairs, and ensuring a clean, organized, and presentable office space;
- Provide administrative and clerical support by answering telephone inquiries, data entry, light filing, ordering office supplies, and receiving and sorting mail, including packages;
- Write and maintain incident reports;
- Coordinate with building security and other staff;
- Assist in preparing training and educational materials, as needed.

HOURS/SHIFT
Day - Due to the necessary support duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings.

WORK LOCATION
New York, NY

TO APPLY
* Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration

Please go to www.cityjobs.nyc.gov and search for Job ID # 614042

SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW
APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL

OTI participates in E-Verify

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

The successful candidate should possess the following: - Excellent interpersonal skills - Experience in interacting with individuals of diverse backgrounds - Strong verbal and written communication skills - Ability to handle crisis situations calmly and efficiently - Ability to maintain respectful and professional demeanor - Proficiency in Microsoft Office, Adobe, and other computer programs - Foreign language proficiency a plus

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.