ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE CIVIL SERVICE LIST OF ADMINISTRATIVE MANAGER EXAM NO. 1552 ARE ELIGIBLE TO APPLY.

The Division of Mental Hygiene’s mission is to partner with consumers, families, advocates, and providers to ensure access to high quality services and to improve the lives of New Yorkers with mental health and substance use disorders and those with developmental disabilities. Within the Division of Mental Hygiene. The Bureau of Mental Health’s (BMH) mission is to improve mental health and wellness for people in New York City, and to eliminate racial and other long-standing societal disparities by providing services, resources, and opportunities to New Yorkers that are grounded in accurate, data driven information that foster community participation, thus reducing the stigma around mental health. The Bureau of Mental Health procures and monitors approximately 500 contracted programs that provide supportive housing, crisis intervention, mental health treatment, care coordination and psychiatric rehabilitation services. Additionally, the Bureau directly operates the City’s court-mandated Assisted Outpatient Treatment (AOT) program and the NYC Supportive Transition and Recovery Team (NYCSTART) for young adults experiencing a first episode psychosis. Lastly, the Bureau evaluates its contracted and directly operated programs to understand their impact and promote quality improvement, conducts population level surveys and behavioral health care system surveillance to identify gaps care and inform decision making, advocacy and policy.

Duties will include but not be limited to:
Schedule meetings on behalf of the Assistant Commissioner.
Maintain accurate list of contacts and distribution lists for recurring meetings.
Assist with preparing meeting materials, including, copying, and collating, recording meeting attendance, distributing agendas and follow-up materials.
General office duties (i.e., answer phones, draft correspondences, send and receive faxes and e-mails.
Serve as office manager for the Bureau by maintaining effective, timely and strategic communication with all external/internal parties in response to inquiries, correspondences, etc.
Maintain office services by organizing office operations and bureau-wide announcements; designing filing systems; and reviewing and approving supply requisitions.
Provide administrative support to the Bureau’s Consumer Advisory Board, including assistance with recruiting new CAB members, maintaining regular communication with existing CAB members, scheduling monthly meetings, reserving meeting space, setting up videoconference capabilities, assist with agenda planning, ensure that featured presenters/speakers are scheduled and able to join monthly meetings seamlessly. Ensure CAB feedback is routed to the appropriate staff in the Bureau and that CAB receives regular updates on how their feedback has been applied by the Bureau.
Ensure that the bureau has equitable access to appropriate supplies and office equipment, such as printers, photocopiers, videoconference, and teleconference capabilities. Maintain supplies inventory by evaluating stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
Responsible for scheduling on behalf of Assistant Commissioner and senior leadership of bureau consisting of 200+ staff, including regular large in-person and hybrid in-person/virtual convenings.

1. A baccalaureate degree from an accredited college and four years of satisfactory, full-time progressively responsible clerical/administrative experience requiring independent decision-making concerning program management or planning, allocation for resources and the scheduling and assignment of work, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and five years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or
3. A four-year high school diploma or its educational equivalent and six years of
satisfactory, full-time progressively responsible experience as described in "1"
above, 18 months of which must have been in an administrative, managerial,
executive or supervisory capacity. The supervisory work must have been in the
supervision of staff performing clerical/administrative work of more than
moderate difficulty; or
4. Education and/or experience equivalent to "1", "2" or "3" above. However, all
candidates must possess the 18 months of administrative, managerial, executive or supervisory experience as described in "1", "2" or "3" above. Education above
the high school level may be substituted for the general clerical/administrative
experience (but not for the administrative, managerial, executive or supervisory
experience described in "1", "2" or "3" above) at a rate of 30 semester credits
from an accredited college for 6 months of experience up to a maximum of 3½
years.

Ability to use Microsoft Windows software (Word, Excel, Visio, Access, and PowerPoint) knowledge of community mental health resources cursory knowledge of mental health terminology and diagnosis good interpersonal and communication skills ability to interface with service providers from all sectors of the service system and strong organizational skills.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.