*Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a

program, and those that are reachable in the civil service list are eligible to apply. *

**This position may be eligible for remote work for up to 2 days per week, pursuant to the Remote Work

Pilot Program. **

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives

of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40

industries and enforces key consumer protection and workplace laws that apply to countless more. By supporting

businesses through equitable enforcement and access to resources, DCWP protects the marketplace from predatory

practices and strives to create a culture of compliance. DCWP empowers consumers and working families by

providing the tools and resources they need to achieve financial health and work-life balance. DCWP also conducts

research and advocates for public policy that furthers its work to support New York City’s communities. For more

information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp, sign up for its newsletter, or

follow on its social media sites, X, Facebook, Instagram, and YouTube.


DCWP is seeking a Network Engineer to join its IT Services Division to support the agency’s core business applications. The

successful candidate will serve as Certified IT Lan/Wan (Admin) L2 reporting to the IT Operations Team’s Deputy Director.

Responsibilities will include but are not limited to:


- Establishes and maintains network performance;

- Builds network configurations and connections;

- Troubleshoots network problems and maintain network equipment inventories;

- IP address inventory and auditing;

- Establishes networking environment by designing system configuration and directing system installation;

- Defines, documents, and enforces system standards;

- Maximizes performance by troubleshooting network problems and outages and scheduling upgrades;

- Active Directory administration (user profile setup/modifications, password resets, account lockouts);

- Implement firewall policy and troubleshoot any connectivity issues between networks;

- Work with vendors for troubleshooting and adopting best practice methods;

- Configure router including Voice over IP (static routing, dynamic: eigrp, BGP; etc.);

- Configures network switches (vlan, trunk, pvst, etc.);

- Ability and understanding of Meraki wireless network configuration;

- Ability and understanding of Azure load balancer configuration;

- Updates data servers and network equipment;

- Collaborates with network architects on network optimization;

- Secures network systems by establishing and enforcing policies and defining and monitoring access;

- Updates job knowledge by participating in educational opportunities, reading professional publications, and

participating in professional organizations;

- Accomplishes information systems and organization mission by completing related results as needed; and

- Perform special projects and initiatives as assigned.

CERTIFIED IT ADMINISTRATOR (LA - 13652

Professional/vendor certification(s) in local area network administration that is required for the position to be filled. In addition, all candidates must have the following:

1. A baccalaureate degree from an accredited college, and two years of satisfactory full-time (not classroom based) experience in local area network and/or wide area network planning, design, configuration, installation, implementation, troubleshooting, integration, performance monitoring, maintenance, enhancement, and security management; or

2. A four-year high school diploma or its educational equivalent and six years of satisfactory full-time (not classroom based) information technology experience of which at least 2 years must have been as described in "1" or

3. A satisfactory equivalent of education and/or experience equivalent to "1" or "2" above. Education may be substituted for experience on the basis that 30 undergraduate semester credits from an accredited college is equivalent to 6 months of experience. A master’s degree in computer science or a related field from an accredited college may be substitute for one year of experience. However, all candidates must have at least one year of satisfactory (not classroom based) full-time information technology experience as described in "1" above.

Note: In addition to meeting the minimum Qualification Requirements: Incumbents may be required to update existing and/or obtain additional professional industry-standard certification(s) for current and future technical environments(s) in which they may be assigned to work, as determined by the employing agency.

- Network troubleshooting - Project management - Problem solving and analytical skills - Time-management skills - Strong documentation skills - LAN knowledge - Network hardware configuration and - Network performance tuning.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City Residency is not required for this position

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.