Under the direction of the Neighborhood Administrator, the Neighborhood Planner is responsible for deploying resources as efficiently as possible to ensure that residents receive critical repairs. The Planner is directly responsible for scheduling and organizing the skilled trades work orders within their assigned neighborhood. Neighborhoods are comprised of multiple developments totaling approximately 5,000 units. Specific duties and responsibilities include but are not limited to:

Primary Responsibilities

1. Oversee all skilled trades work orders from inception to completion for neighborhood developments; including work in occupied apartments, court ordered repair cases, public space work, sequenced work orders & move out work orders.
- Review all work orders to determine proper sequence of skilled trades.
- Coordinate with residents to schedule all required repair work and follow up as needed.
- Request and respond with prescribed guidelines; coordinate the completion of repairs and ensure the return of the completed work order to the development for close out.
- Review work orders from the developments to assist and identify materials needed, expected job length, and validate all required trades have been entered into the system.
- Schedule multiple trade work sequentially to make all work order dates in close date range of each other to ensure timely completion of entire repair.
2. Advise on the use of vendors for a bundle of work orders if necessary and cost effective.
3. Perform field survey work at the direction of the Neighborhood Administrator to identify and propose a plan to complete the work.
4. Create and perform ad-hoc reporting as needed by the Neighborhood Administrator.
5. As the subject matter expert on the status of repairs, selected candidate will serve as the primary liaison between various NYCHA management levels including the neighborhood. developments, Neighborhood Administrator, and borough leadership.
6. Liaise with Skilled Trade Administrator to troubleshoot and correct gaps in planning and productivity performance.
7. Train and manage the planning secretary to ensure scheduled work orders have follow up action and are closed completely and appropriately.
8. Ensure planning secretary communicates with residents to follow up on scheduled dates and appointments.
9. Utilize Planning and Performance dashboards to ensure optimized scheduling and track productivity of skilled trade staff.

Note: Travel to developments within assigned neighborhood is a requirement, with the frequency determined by the Neighborhood Administrator. This position will cover Brooklyn Neighborhood 03, which includes Breukelen, Cypress Hills, Pink and Vandalia Houses.

NOTE: A driver’s license is required for this position.

NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the link below:

https://bit.ly/55aProgram

Additional Information

Employees applying for promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

1. Seven years of full-time satisfactory experience working at a construction trade or working as an inspector of construction, hoists and rigging, plumbing, boilers, or elevators; at least 18 months of which must have been in a managerial or administrative capacity; or

2. At least two years of experience, as described in "1" above, at least 18 months of which must have been in a managerial or administrative capacity, and a license as a professional engineer or registered architect issued pursuant to the education law; or

3.Education and/or experience which is equivalent to “1” above. All candidates must have at least 2 years of experience as described in "1" above, at least 18 months of which must have been in a managerial or administrative capacity. One year of experience will be credited for each year of apprenticeship in the construction trades or building inspection up to a maximum of three years of the general experience. Education towards a degree in architecture, architectural technology, construction management, engineering, engineering technology, or a related field from an accredited college or university will be credited on the basis of 30 credits for one year of experience, up to a maximum of four years of the general experience. One year of experience will be credited for each year of formal training or education in a field of study relevant to the construction trades up to a maximum of two years of the general experience.

1. Knowledge of Authority policies and procedures, laws and standards pertaining to property management, such as local and state building codes and other municipal regulations, OSHA, Department of Housing and Urban Development ("HUD") rules and regulations. 2. Strong mechanical background in troubleshooting a wide variety of maintenance issues, including but not limited to painting, plastering, carpentry, electrical, glazing, roofing, extermination, bricklaying, and plumbing. 3. Ability to interpret policies and guidelines and make sound decisions prepare clear concise reports and recommend improvements communicate effectively both written and verbally. 4. Ability to establish and maintain effective working relationships with peers, superiors, residents, community service agencies, and the public manage multiple priorities and demands analyze situations and identify problems and offer solutions. 5. Ability to communicate simply and clearly with a range of stakeholders using available resources such as language assistance services. 6. Experience using IBM Maximo or similar asset management software. 7. Experience with property budgeting and data analysis.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

NYCHA has no residency requirements.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.