New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. We are staffed by more than 200 dedicated professionals with diverse backgrounds and areas of expertise, including individuals assigned from other City agencies.

The External Affairs bureau works to engage with New Yorkers, elected officials, community organizations, private businesses and regional partners to inform them about the agency’s and the City’s efforts before, during, and after an emergency. Its units include Public Information (Press and Communications), Government Relations, and Strategic Partnerships.

The Public Information unit is comprised of two units: Press and Communications. Press serves as the spokespeople for the agency. Communications works in conjunction with other External Affairs divisions to prepare and disseminate NYC Emergency Management’s preparedness message as well as promote the initiatives of all agency units.

The Multimedia Content Specialist role focuses on creating compelling multimedia content that conveys the vital work of NYCEM, fostering awareness, education, and engagement. This dynamic role sits within the Communications unit as a part of our agency’s External Affairs bureau. Communications works in conjunction with other units to prepare and disseminate the agency’s preparedness and response message, as well as promotes initiatives of all agency bureaus. Communications focuses on both strategic efforts and crisis response.

Reporting to the Executive Director of Public Information, the specialist will employ their unique skills in storytelling, digital media production, and editing to help convey NYCEM’s mission and initiatives to the public.

**PLEASE NOTE THE FOLLOWING:

- The selected candidate will be assigned to an on-call Emergency Operations Center (EOC) team and will be expected to work non-business hours during some emergencies. These non-business hours include nights, weekends, holidays, and extended week hours outside of a 9AM-5PM schedule. The selected candidate will also participate in trainings to build skills and competencies in emergency response; will participate in drills and exercises associated with the on-call EOC team; and may volunteer to assist with Ready NY emergency preparedness presentations to external groups. EOC teams are on call for three weeks at a time, with six weeks off in between.

UASI- This position is grant funded through 8/24/2024 with the possibility of an extension.
CDBG- (1)This position is CDBG-DR funded and has two (2) years of guaranteed funding, which will start once the position is filled. There is a possibility of extension beyond the two years.
(2) This position is CDBG-DR funded and has three (3) years of guaranteed funding, which will start once the position is filled. There is a possibility of extension beyond the two years.
EMPG- This position is grant funded through 8/24/2024 with the possibility of an extension
CTL- NO GRANT LANGUAGE

- IN ORDER TO BE CONSIDERED FOR THIS JOB, PLEASE SUBMIT A SEPARATE COVER LETTER IN THE ATTACHMENTS SECTION OF THE APPLICATION PORTAL.


Duties of the Multimedia Content Specialist will include, but are not limited to:
- Conceptualize, develop, and execute high-quality multimedia content, including videos, photographs, graphics, and other digital products. These materials should align with the agency's strategic goals and effectively communicate NYCEM's mission to a diverse audience.
- Demonstrate mastery in the use of both traditional and emerging social media platforms and software, including but not limited to TikTok, Threads, Instagram, Twitter, Facebook, etc., to enhance NYCEM's digital communication efforts.
- Oversee NYCEM's digital presence, which includes managing the agency's website and ensuring all information is updated in a timely and efficient manner.
- Utilize a range of graphic design techniques and audio-visual communications to create engaging content that clearly communicates complex emergency management concepts.
- Actively monitor global and local social media trends, leveraging these insights to inform the creation of relevant and timely content for the agency's social media platforms and promotional materials.
- Actively participate in marketing and outreach endeavors by attending community events, collecting constituent feedback, and crafting content that is tailored to various audience segments.
- Collaborate effectively with other NYCEM bureaus to ensure all public-facing materials are current, visually engaging, and strategically aligned with the agency's objectives.
- Offer administrative support and contribute to special or ad-hoc projects as necessary, utilizing multimedia production skills as needed.
- Serve as a crucial member of the emergency operations team, working outside of standard business hours as required and providing necessary support to the agency's press team during crises.

Working in tandem with the agency's press team, the specialist will provide indispensable assistance with media-related tasks. Community engagement is a significant aspect of this role; consequently, the successful candidate will deliver presentations on emergency preparedness to external groups as part of the Ready NY initiative. In line with the multifaceted nature of this position, the specialist may also undertake special projects as assigned, contributing to the broader goals and initiatives of the NYCEM

**PLEASE NOTE THE FOLLOWING:

- The selected candidate will be assigned to an on-call Emergency Operations Center (EOC) team and will be expected to work non-business hours during some emergencies. These non-business hours include nights, weekends, holidays, and extended week hours outside of a 9AM-5PM schedule. The selected candidate will also participate in trainings to build skills and competencies in emergency response; will participate in drills and exercises associated with the on-call EOC team; and may volunteer to assist with Ready NY emergency preparedness presentations to external groups. EOC teams are on call for three weeks at a time, with six weeks off in between.

- This position is grant funded through 8/24/2024 with the possibility of an extension.

- IN ORDER TO BE CONSIDERED FOR THIS JOB, PLEASE SUBMIT A SEPARATE COVER LETTER IN THE ATTACHMENTS SECTION OF THE APPLICATION PORTAL.

1. A master’s degree from an accredited college in emergency management, public administration, urban planning, engineering, economics, political science, the physical sciences or related field and one year of satisfactory full-time professional experience in one or a combination of the following: emergency management, fire, police, or military service, public safety, public health, public administration, urban planning, engineering, or another specialized area to which the appointment is to be made; or
2. A baccalaureate degree from an accredited college and two years of satisfactory full-time professional experience in the areas listed in “1” above; or
3. A four-year high school diploma or its educational equivalent approved by a state’s
department of education or a recognized accrediting organization and six years of satisfactory full-time professional experience in the areas listed in “1” above, at least two years of which must have been in one of those areas, or another specialized area to which the appointment is to be made.

- Minimum of two years of recent experience in a multimedia production role, emphasizing video production, graphic design, and photography. - Demonstrated ability to infuse creativity and originality into multimedia content, producing compelling and engaging narratives that resonate with diverse audiences. - Proven track record of crafting impactful stories across various media formats, from traditional to digital platforms, including social media. - Proficiency in a wide range of multimedia software, including Adobe Premiere Pro, Photoshop, Illustrator, InDesign, and other relevant industry-standard tools. - Familiarity with modern web technologies and content management systems, including Teamsite, HTML, CSS, and JavaScript. - Solid experience with emerging social media platforms and technologies, such as TikTok, Threads, among others, with an ability to adapt to new platforms quickly. - Exceptional communication skills, with a proven ability to effectively collaborate with diverse teams, leadership, and external stakeholders. - A deep understanding of agile methodologies and modern software development practices, with a demonstrated ability to adapt to new technologies and workflows. - Strong attention to detail, organizational skills, and the capacity to manage multiple projects concurrently. - Comfort working under pressure, particularly in emergency or crisis situations, and available for non-standard hours when necessary. **Studies have shown that women, people of color, and other under-represented groups are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are interested in finding the best candidate for the job and will consider any equivalent combination of applicable knowledge, skills, education, professional experience, and lived experience to meet the job requirements. If you are interested in applying, we encourage you to think broadly about your background and skill set, and how it might be relevant to the role.**

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.