Family Independence Administration's provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-sufficiency via essential and diverse programs/services, such as: temporary cash assistance, SNAP, childcare, eviction prevention services, adult protective services, job training, employment plans/support, domestic violence assistance, child support enforcement, etc.

Under general direction, with wide latitude for independent initiative and judgment, the Model Center Project Coordinator assists FIA Deputy Commissioner for Operations and the Regional Office management in planning, implementing, coordinating, monitoring, and evaluating all activities related to the community- based Model Job Centers. He or She prepares evaluation reports by consolidating various Center operations and prepares management reports using Microsoft Excel or similar analytical tools depicting performance by Center and Worker level, as necessary.

Family Independence Administration (FIA) is recruiting one (1) Community Coordinator, to function as a Model Center Project Coordinator.

The Model Center Project Coordinator will:

- Plan and monitor the implementation, expansion, and overall organization of community-based
Model Job Centers by assisting Centers in developing mechanisms to track accountability and
progress therein. Assists FIA data reporting staff in the development of new performance indicators
and management tools for the purpose of maximizing the Center’s operational performance and
ability to achieve Agency goal of moving cash assistance recipients toward economic independence.

- Prepare daily evaluation reports on operations of community-based Model Job Centers by
collecting data from the Paperless Office System (POS), Welfare Management System (WMS) and
Model Center Numbering and Identification Queue (MONIQ) applications and formulating it into
reports to identify problematic issues and communicate potential and/or newly discovered negative
trends to the Deputy Commissioner for Operations and Center management. Recommends the
corrective course of action as needed.

- Coordinate with the Division of Job Support Services by participating in intra agency meetings to
facilitate the opening and development of community-based Model Job Centers and acts on any
decisions made during those meetings in collaboration with the appropriate FIA departments and
Community Based Organizations.

- Perform analyses and reviews program plans using various management tools to monitor the
community-based Model Center implementation effort, staff performance and program outcomes.
Reports findings to the Deputy Commissioner for Operations, Center management, and trainers,
as needed.

- Collaborate with FIA Office of Policy, Procedures and Training to identify problem areas or issues
that warrant further analysis, training, and corrective action. Works closely with the appropriate
entities on various projects, including, but not limited to systems implementation, introduction and
revision of policies, procedures, and work processes, as related to community-based Model Job
Centers and Food Stamp Offices.

- Attend HRA’s Office of Community and constituent Affairs monthly meetings to share FIA operations
information and provide program updates, as appropriate.

- Assist in organizing the Queens annual Community Awareness Day event, which provides health,
financial and employment information to the communities of all the five boroughs of New York City by
interacting with vendors from many Community Based Organizations.

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.