Job Description
The Agency You’ll Join
The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public property. New York City Mayor Eric Adams is head of the executive branch of New York City's government. Previously, Mayor Adams has served the people of New York City as an NYPD officer, state senator, and Brooklyn borough president. The Adams’ administration is leading the fight to serve the people of the greatest city in the world, ensuring delivery of efficient and effective services, working to make New York City’s economy stronger, reducing inequality, improving public safety, and making the city more affordable that meets the needs of all New Yorkers. We value leadership, transparency, fairness, and efficiency as we actively seek diverse talents from various sectors to join our team.
The Team You’ll Work With
The Mayor’s Office of Administrative Services is responsible for coordinating the day-to-day operations of the Mayor’s Office and agencies under City Hall. Facilities, Construction Management, and Operations are responsible for overseeing and managing facilities within all Mayor’s Office locations. Our priorities include, but are not limited to, space management, office seating, custodial needs, supply requests, records management, and mailroom and messenger service. Our goal is to ensure offices operate efficiently and effectively throughout the Mayor’s Office campuses.
The Problems You’ll Solve
- Organizing and prioritizing mail and packages efficiently.
- Ensuring accurate labeling, sorting, and delivering mail.
- Tracking packages using FedEx and UPS.
- Delivering mail within the five Boroughs.
- Assisting with office moves of boxes and materials.
- Handling issues related to mail delivery or processing.
About You
- You have the ability to provide helpful and professional service to recipients.
- You have the willingness to handle a variety of tasks and adapt to changing needs.
- You have a strong customer service orientation and the ability to interact positively with diverse individuals are crucial.
- You have multitasking, time management, problem-solving, and the ability to remain calm under pressure, which are also important.
MAYORAL OFFICE ASSISTANT - 06405
- High School Diploma or equivalent.
- Must have a New York Driver’s License.
- You have the ability to walk for extended periods, and the ability to lift and carry packages potentially weighing up to 35 pounds. - You have excellent verbal and written communication skills for interacting with colleagues and recipients. - You have knowledge of sorting mail using a containment box. - You have basic computer skills for data entry, tracking, and using relevant software. - You have the ability to meet deadlines and handle urgent or time-sensitive deliveries. - You have to maintain the privacy and security of sensitive information. - You have knowledge of the 5 Boroughs and the Transit System. - You are able to walk as a foot messenger from time to time.
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Job ID
751126
Title code
06405
Civil service title
MAYORAL OFFICE ASSISTANT
Title classification
Pending Classification-2
Business title
Mailroom Messenger
- Entry-Level
Job level
00
Number of positions
1
Work location
100 Gold Street
- Administration & Human Resources