Under supervision of the Living IN Communities (LINC) Renewal / CityFHEPS Unit Supervisor, with some latitude for independent judgment and decision-making and in accordance with agency policies/procedures and federal/state regulations, reviews eligibility for and recommends renewal of LINC /CityFHEPS subsidies for program participants.

This new organizational area is an integral part of the mayor’s initiative in preventing and addressing homelessness and housing stability in the City of New York. The Homelessness Prevention Administration (HPA) operates the Agency’s LINC / CityFHEPS program. LINC / CityFHEPS is a rental assistance program to help individuals and families find and keep housing. The goal of this program is to facilitate, coordinate and expedite the rapid transition of homeless families from temporary accommodations into permanent housing, as well as prevent a return to homelessness by providing comprehensive aftercare services.

HPA RAP LINC / CityFHEPS is recruiting for nine (9) Job Opportunity Specialist to function as a LINC Renewal Worker, who will:

- Coordinate the initial CityFHEPS to stay subsidy for subsidized tenants from the initial outreach to the final determination and notification of the tenant and landlord. Completes or coordinates mailing and all other manners of outreach to landlords and tenants.

- Review LINC / CityFHEPS move packets, analyzing the contents for adherence to the CityFHEPS guidelines and making preliminary determinations.

- Coordinate with the Community based organizations regarding the submitted packets for rent arrears and move request including document review, tenant notification and subsidy payment adjustments.

- Respond to questions from tenants, landlords, aftercare providers, HRA staff, and advocates regarding the LINC / CityFHEPS program and renewal process in general and regarding specific cases in need of assistance.

- Ensure that after care referrals are made when tenants or landlords are in need of assistance with the renewal process.

- Enter data regarding outreach, renewal, and outcomes into Agency data systems in a timely and accurate manner. Utilizes multiple Agency and City data systems to retrieve and verify information that is critical to the CityFHEPS move/stay process.

1. A baccalaureate degree from an accredited college; or

2. A four-year high school diploma or its educational equivalent and two years of full-time satisfactory experience in social/human services, call centers, customer service, or a related setting performing either:

a. Interviewing, determining eligibility for and/or providing client benefits and services; or
b. Interviewing, determining eligibility for and/or providing employment planning and counseling services involving job development, skills assessment, and employment placement or other economic opportunity programming.

3. College credit from an accredited college may be substituted for this experience on the basis of 30 semester credits for 6 months of work experience.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.