THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $70,000 - $80,000.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.

The Office of Training and Workforce Development with the Division of Policy, Planning, and Measurement at ACS provides foundational and continuous learning opportunities for child welfare and juvenile justice direct service staff and supervisors. Reporting to the Director of Learning Program Development, the Manager of Learning Programs will work closely with ACS Workforce Institute (WI) leadership and staff and stakeholders at ACS and within provider agencies as well as other external consultants to develop learning programs that provide direct service staff and supervisors with the knowledge and skills necessary to better serve children and families.

The position will serve as an ACS lead in the development of new learning programs that support direct service staff with acquiring knowledge and skills based on a set of established core competencies as well as provide ongoing support to ensure learning transfer and continued skill development.

Responsibilities of this position:
- Provide support and leadership in the development of curriculum, design, and implementation of an ongoing catalogue of courses geared toward the support of the broad sector of child welfare and juvenile justice services in NYC.
- Ensure that each new learning program successfully represents the ACS Workforce Institute vision and values and best practices in child welfare and juvenile justice.
- Effectively communicating with project team members throughout the life of learning program development to ensure alignment and that all team members understand the vision, values, and objectives.
- Oversee pilots as well as full roll out and implementation of each learning program.
- Assess and provide high level input into determining the need for learning programs (online, blended, classroom based, etc.) that best present the material and meet the learning needs of our target audiences.
- Ensure incorporation of diverse methods of adult learning into the broad training models including classroom, e-learning, simulation, and experiential modalities.
- Work closely with the Director of Learning Program Development and entire Learning Program team to determine the appropriate subject matter experts, trainers and topical areas from the broader child welfare and juvenile justice community.
- Coordinate and manage relationships with a variety of subject matter experts in child welfare and juvenile justice to identify key topic areas for professional development and enhanced learning opportunities for workers across the sector.
- Support collaboration, partnership, and coordination between instructional designers and subject matter experts.
- Edit and revise learning program deliverable at each stage of development.
- Write and/or design program content as needed.
- Conduct stakeholder walkthroughs of design document and beta course.
- Attend meetings


ADDITIONAL INFO:
Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a
candidate for employment with child-caring responsibilities has been the subject of a child abuse and
maltreatment report.


TO APPLY:
APPLICATIONS MUST BE SUBMITTED ELECTRONICALLY USING ONE OF THE OPTIONS BELOW:
For current city employees, go to Employee Self Service (ESS), Recruiting Activities, Careers and search
for Job ID# 636218.
For all other applicants go to www.nyc.gov/careers and search for Job ID# 636218. Click on the "Apply"
button.

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

The preferred candidate should possess the following: Ability to conceptualize, process, develop and implement in a timely manner. Excellent oral and written communication skills. Ability to be flexible and solution oriented. Excellent relationship management skills and ability to lead teams. Strong working knowledge of training, curriculum development and design on all levels with 4 plus years’ experience in training, curriculum development and direct service programming ability to work as part of a team as well as independently to achieve necessary results. Capability to prioritize tasks and manage multiple projects at one time. Strong organizational skills and attention to detail. Experience in child welfare, social work and/or human services. Commitment to a collegial workplace. Commitment to creating an anti-racist and equitable work environment.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.