THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $103,765.00-$119,330.00.

*ONLY PERMANENT EMPLOYEES IN THE COMPUTER SPECIALIST (SOFTWARE) TITLE ARE ELIGIBLE TO APPLY. *

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.

The New York City Administration for Children’s Services of Office of Information Technology (OIT) department has the responsibility to provide high quality, reliable, sustainable technology services and support to meet the needs of the families and children we serve through ACS and its vendor partners and other city agencies.

The ACS Business Solutions unit provides project management services, gathers system requirements, performs system testing and builds systems that meet our customers' needs and supports their operations. Business Solutions comprises of Project Management Office, Business Analysts, System Development, and Testing and Quality Assurance. Business Analysts are responsible for collecting the requirements of the Agency's business needs and translating them to functional specifications for Systems Development. This is a continuous improvement effort through User Acceptance Testing and ultimately, release and documentation. Technical Documentation provides user guides and reference documents for applications. Provides train-the-trainer and user specific training on internally developed applications.

The candidate will provide the following critical functions but not limited to:
- Serve as a Business Analyst for the Child and Family Welfare division for ACS.
- Perform research, analysis, and development of project plans, workflows, business rules, and policies to enhance internal operations and computer systems.
- Conduct requirements gathering sessions with key stakeholders.
- Work with Client Relationship Managers, Project Managers and other team members and stakeholders to achieve desired results.
- Prepare high-level design documentation, business requirements and functional requirements documentation.
- Analyze and document functional and non–functional requirements, screen mockups and screen flows.
- Analyze and document requirements for reporting needs.
- Facilitate compliance with State and agency policies by developing system requirement documents and technical specifications for computer applications that will support those policies.

ADDITIONAL INFORMATION

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

TO APPLY

Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID#618314.

No phone calls, faxes or personal inquiries permitted.

Note: Only candidates under consideration will be contacted.

(1) A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or
(2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in “1" above, including one year in a project leader capacity or as a major contributor on a complex project; or
(3) A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.
NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification
requirements.
Special Note
To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming.

The preferred candidate should possess the following: - A minimum of 7 years of experience in business requirement gathering and creating workflows for major systems. - 7 years of demonstrated practice using MS Visio for flowcharting (creating workflows based on business needs). - Demonstrated experience in analyzing, disseminating, and interpreting policies and procedures. - At least 7 years of research and business analysis for client services and system enhancements. Ability to understand business requirements and document them into a functional spec. - At least 7 years’ experience in writing user documentation, training materials and user manuals/ user guides. - Strong experience in system planning, testing, piloting, and system implementation. - Demonstrated experience in Application, User Interface analysis and design, understanding of System Development Life Cycle (SDLC) and Agile methodologies. - Excellent written and verbal communication skills. - Solid attention to detail and multi-tasking skills. - Accuracy and quality skills are exemplary. - High level of organizational awareness. - Strong conflict resolution and negotiation skills. - Concise, detailed, and well-structured note taking.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City Residency is not required for this position

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.