The New York City Department of Correction (DOC) is an integral part of the City’s evolving criminal justice system, participating in reform initiatives and strategies aimed at moving the city towards a smaller jail system without compromising public safety. The DOC is responsible for maintaining a safe and secure environment for our employees, visitors, volunteers, and people in our custody. Importantly, safe jails enable DOC to provide people in custody with the tools and opportunities they need to successfully re-enter their communities. The DOC operates facilities and court commands across the five boroughs with more than 7,500 diverse professionals and knowledgeable experts.

The New York City Department of Correction Information Technology is seeking an experienced IT QA Manager to lead our Quality Assurance (QA) team & ensure the delivery of high-quality software products. this candidate will be responsible in:

Note: All candidates must be permanent in the title of Computer Systems Manager NM in order to apply.

- Developing testing strategies, oversee test execution, and collaborate with development
teams to improve software quality and efficiency.
- Developing and implementing QA strategies, processes, and best practices.
- Leading and mentor a team of QA engineers.
- Defining and maintaining test plans, test cases, and test automation frameworks.
- Overseeing manual and automated testing efforts across multiple projects.

Preferred Skills:
- Strong understanding of emerging QA technologies, and leading QA best practices.
- Excellent communication and interpersonal skills to engage diverse audiences.
- Demonstrated ability to build partnerships and drive cross-functional collaboration.
- Experience managing budgets, resources, and a multidisciplinary team.
- Expert in design thinking and agile methodologies.
- A track record of successful technology ideation and implementation projects.

COMPUTER SYSTEMS MANAGER - 1005D

1. A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties; or

2. A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or

3. A four-year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or

4. A satisfactory combination of education and experience equivalent to "1", "2" or "3" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in "1" above, including the eighteen (18) months of administrative, managerial, executive or supervisory experience as described in "1" above.

In the absence of a baccalaureate degree, undergraduate credits may be substituted for a maximum of two (2) years of the required experience in IT on the basis of 30 semester credits for six (6) months of the required experience. Graduate credits in computer science may be substituted for a maximum of one (1) year of the required experience in IT on the basis of 30 graduate semester credits in computer science for one (1) year of the required IT experience. However, undergraduate and/or graduate credits may not be substituted for the eighteen (18) months of experience in an administrative, managerial, executive, or supervisory capacity as described in "1" above.

- Strong understanding of emerging QA technologies, and leading QA best practices. - Excellent communication and interpersonal skills to engage diverse audiences. - Demonstrated ability to build partnerships and drive cross-functional collaboration. - Experience managing budgets, resources, and a multidisciplinary team. - Expert in design thinking and agile methodologies. - A track record of successful technology ideation and implementation projects.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City Residency is not required for this position

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.