Established in 1805, the New York City Department of Health and Mental Hygiene (the NYC Health Department) is the oldest and largest health department in the country. Our mission is to protect and improve the health of all New Yorkers, in service of a vision of a city in which all New Yorkers can realize their full health potential, regardless of who they are, how old they are, where they are from, or where they live.

As a world-renowned public health agency with a history of building transformative public health programming and infrastructure, innovating in science and scholarship to advance public health knowledge, and responding to urgent public health crises from New York City’s yellow fever outbreak in 1822, to the COVID-19 pandemic we are a hub for public health innovation, expertise, and programs, and services. We serve as the population health strategist, and policy, and planning authority for the City of New York, while also having a vast impact on national and international public policy, including programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and racial and social justice work, among others.

Our Agency’s five strategic priorities, building off a recently-completed strategic planning process emerging from the COVID-19 emergency, are:
1) To re-envision how the Health Department prepares for and responds to health emergencies, with a focus on building a “response-ready” organization, with faster decision-making, transparent public communications, and stronger surveillance and bridges to healthcare systems 2) Address and prevent chronic and diet-related disease, including addressing rising rates of childhood obesity and the impact of diabetes, and transforming our food systems to improve nutrition and enhance access to healthy foods
3) Address the second pandemic of mental illness including: reducing overdose deaths, strengthening our youth mental health systems, and supporting people with serious mental illness
4) Reduce black maternal mortality and make New York a model city for women’s health
5) Mobilize against and combat the health impacts of climate change


PROGRAM AND JOB DESCRIPTION:

The nation's leading local health department seeks a IT Project Manager to join its award-winning, innovative technology team in revolutionizing public health IT. The New York City Department of Health and Mental Hygiene (DOHMH) uses the latest technologies and enterprise-wide application solutions in its groundbreaking work to promote and protect New Yorkers' health and improve DOHMH's business operations. The Division of Information Technology aims to align technology solutions with the DOHMH mission by prioritizing resource use and deploying innovations that facilitate the agency's day-to-day activities and enhance staff productivity and efficiency. Our goal is to provide users with a reliable, stable, and safe computing environment, through the collaboration of the Bureau of Technology Strategy & Project Management provides business analysis and IT project management services to define and deliver IT solutions that meet all program needs. The Bureau of Technology Strategy and Project Management provides project management, business analysis, vendor management and product support services to define and deliver IT solutions that meet the business needs of our partners throughout the agency. Bureau staff collaborate across the agency to conduct core business analyses of operations and recommend the most appropriate IT solutions; lead the IT governance process from project intake through the entire software development lifecycle; lead efforts in technology contracting and procurement processes; implement products in secure, flexible and scalable infrastructure; and provide Level 2 product support for all IT systems. The Project Manager will serve as subject matter expert supporting current vital records systems, enhancement projects and initiatives.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

Obtain expert-level technical knowledge of several existing system applications, including system architecture, database schema, application specific web services and integration points.
Assume role of liaison between the Bureau of Vital Statistics operations when reporting issues are identified, troubleshoot issues in a timely fashion and minimize disruption of data transmission.
Assess proposed system enhancements for technical risk and technology options for achieving business objectives.
Gather and document requirements for targeted system improvement, security compliance, and regulatory changes.
Oversee Quality Assurance team in the creation of test plans of new features and bug fixes and coordinate testing with users.
Train users on new features.
Plan and submit Change Management Request (CMR) for deployments of upgrades.
Become a subject matter expert on the business and technical operations of vital records systems, including understanding the technical aspects and operation of components that make up all systems within the vital records eco-system; these include Java-based applications, .NET-based applications, web services, SSIS packages and stored procedures.
Oversee a product support team by coordinating triage issues and production support.

1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

4. Education and/or experience which is equivalent to "1", "2", or "3" above.

Knowledge of .NET applications, Rhapsody, SQL Server, IBM Message Broker, XML and HL7. Minimum of three (3) years working with XML messages and XML framework, HL7 messages and HL7 parsing tools. Minimum of two (2) years working with IBM Message Broker. Minimum of three (3) years of experience working with electronic data interchange (HL7, XML) including implementation and testing. Experience with stakeholder engagement and project management. Excellent communication (verbal & written) and interpersonal skills. Strong analytical skills and ability to manage and report complex information. Experience with data collection, analysis, and interpretation. Experience with writing queries in SQL. Desire to grow professionally, develop new skills and willingness to work outside of comfort zone. Experience working with the public health sector and coordinating projects involving multiple stakeholders. Ability to prioritize and work in fast-paced environment with hard deadlines.

NEW YORK CITY RESIDENCY IS NOT REQUIRED FOR THIS TITLE..

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.