The mission of the New York City Police Department is to enhance the quality of life in New York City by working in partnership with the community to enforce the law, preserve peace, protect the people, reduce fear, and maintain order. The NYPD strives to foster a safe and fair city by incorporating Neighborhood Policing into all facets of Department operations, and solve the problems that create crime and disorder through an interdependent relationship between the people and its police, and by pioneering strategic innovation.

The Information Technology Services Division (ITSD) supports the Department by acquiring, distributing, installing and maintaining Local Area Networks, personal computers, mainframe computers, software, and data communications networks. ITSD also plans and coordinates the implementation of advanced technology.

ITSD is looking for an IT Automation and Monitoring Engineer who will:

-Be responsible for monitoring workflows/integrations jobs in various technologies including Microsoft Windows, Linux, Azure cloud and other environments.
-Work inside the team and across teams and departments to develop solutions that best meet our users' needs and will be easy to operate.
-Respond quickly to job failures by determining the general cause of the problem and remediate; use DevOps for automating deployment and release management.
-Require occassonally to migrate applications to the production and Disaster recovery environment.
-Document problems, set up job flow dependencies and execute/troubleshoot flows on Test environment.
-Troubleshoot integration issues between SharePoint, CRM and home-grown applications.
-Develop and maintain standard and guidelines for implementing automated processes.
-Work across teams ensuring full documentation compliance for the functions performed by the team.
-Monitor and review documentation every quarter to ensure the currency of all documentation.
-Oversee configuring of IT Automation and Monitoring tools at an enterprise level.
-Work with the Business Continuity and Disaster Recovery team and monitor table-top and actual failover events.
-Liase with vendors regarding new automation framework and monitoring tools.
-Ensure security of Production systems
-Work with the team leads to ensure proper automation is in place, e.g. backups, restores and failover scripts.
-Ensure compliance with agency standards
-Propose updated to agency standards in line with industry best practices.
-Oversee major upgrades including documentation and training.
-Be the liaison between ITSD and the Information Security Division.


WORK LOCATION:

1 Police Plaza, New York, NY 10038


ADDITIONAL INFORMATION:

In compliance with Federal Law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

The City of New York offers a comprehensive benefits package including health insurance for the employee and his or her spouse or domestic partner and unemancipated children under age 26, union benefits such as dental and vision coverage, paid annual leave and sick leave, paid holidays, a pension, and optional savings and pre-tax programs such as Deferred Compensation, IRA, and a flexible spending account.

1. A baccalaureate degree in computer science, engineering or a related field from an accredited college and four years of satisfactory full-time experience related to IT automation engineering, monitoring engineering, management of infrastructure; or

2. Eight years of satisfactory full-time experience related to IT automation engineering, monitoring engineering, management of infrastructure;

3. Education and/or experience which is equivalent to "1" or "2" above.

-Excellent communication skills (both oral and written), strong interpersonnal abilities, organizational acumen and analytical prowess. -Must be adept at explaining decisions, analyses and reports through written and verbal means. -Must be experienced in planning and executing data migrations between data centers and Azure is essential. -Must be able to thrive in a dynamic environment, working on multiple projects concurrently while remainiing enthusiasticd about learning new technologies. -5 years of technical knowledge and experience in developing comprehensive technical documentation. -Understanding of government agency operations is advantageous. -Must be willing to work in a 24x7 environment.

New York City Residency is not required for this position

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.