**College Aide IA (Freshman-Sophomore)

The Center for Health Equity & Community Wellness (CHECW) uses a racial and social justice approach to eliminate health inequities for those who are most marginalized in New York City and to reduce overall premature mortality from the leading causes of preventable death with the vision that every New Yorker will live in a thriving neighborhood with equitable access to resources that help support healthy individuals and communities. This division unifies and strengthens the Department's lines of work directed at eliminating racial inequities for preventable health conditions, which are rooted in historical and contemporary injustices and discrimination, including racism. CHECW's Bureau of Finance, Administration and Services manages shared resources and includes the Office of Health Insurance Services (OHIS), which provides community-facing programs and on-the ground programmatic work that maximizes health insurance coverage opportunities and increases access to healthcare and social support services such as assistance with SNAP applications to address food insecurities for all New Yorkers.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

Assist immediate supervisor to coordinate referrals from the Consumer Contact Center.

Handle incoming calls for health insurance enrollment from the Aged, Blind and Disabled (ABD) program referral line; State Information Line; Dental Line; New York State of Health (NYSOH) Marketplace Line; and Lead Capture forms.

Assist non-English speaking clients through the use of Language Line or speaking in the client's native language.

Track completion of referrals; record incoming calls; and follow OHIS procedures by correctly entering consumer's information in a timely manner on various spreadsheets.

Participate in continuous job-based learning and keep current on tools, technology and information needed to meet job performance and challenges.

Collaborate with the Site Supervisor on special projects as needed.

For Assignment Level I:
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school.
For Assignment Level II (Information Technology):
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or closely related field, including or supplemented by 9 semester credits in an acceptable course of study.
For Assignment Level III (Information Technology Fellow):
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or other area relevant to the information technology project(s) assigned, including or supplemented by 9 semester credits in an acceptable course of study. Appointments to this Assignment Level will be made by the Technology Steering Committee through the Department of Information Technology and Telecommunications.

SPECIAL NOTE
Maximum tenure for all Assignment Levels in the title of College Aide is 6 years. No student shall be employed more than half-time in any week in which classes in which the student is enrolled are in session. Students may be employed full-time during their vacation periods.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.