MUST BE PERMANENT IN THE CLERICAL ASSOCIATE CIVIL SERVICE TITLE.

The DSS Accountability Office (DSS-AO) is responsible for protecting the integrity of social services programs administered by the New York City Department of Social Services (DSS) and ensuring that DSS complies with all statutory, regulatory, and contractual standards.

The Estates Unit also provides administrative support to the Office of Legal Affairs, Support and Lien Recovery Litigation Unit (SLRLU) who provide litigation services and legal counsel to the Commissioner, Office of Child Support Enforcement (OCSE) and (AO) in accordance with Federal, State, and City laws, rules, and regulations. Specifically, the Estates Unit represents DSS and asserts liens and claims against recipients’ assets for the recovery of benefits expended for public assistance and Medicaid.

OLT is recruiting for (1) one Clerical Associate IV to function as an Intake Clerk, who will:

- Research new inquiries received via postal mail, by checking the decedent information such as social security, date of birth, and date of death on the City’s Welfare Management System (WMS).

- Assign cases to staff on the OLA Web Portal (OLAW), as directed by the Unit Supervisor, as well as close out cases with payment on the OLAW as requested by the Unit Paralegals.

- Retrieve mail from the mailroom, and sort mail in groups for each staff member, as well as open new mail for the Unit and forward to Unit supervisors for assignment.

- Scan case information, all documents and claims into HRA One Viewer.

- Perform other tasks as assigned by the Unit Supervisors.

- Assist the Director of the Bureau with financial data computations and analysis for claiming purposes of grants and special projects.

CLERICAL ASSOCIATE - 10251

Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

- Working knowledge of HRA / AO systems, such as WMS, EDW, HRA One Viewer, Assets - Excellent verbal and written communication skills

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.