APPLICANTS MUST BE PERMANENT IN THE CLERICAL ASSOCIATE CIVIL SERVICE TITLE.

The Department of Social Services Accountability Office (DSS-AO) is responsible for supporting the integrity of social services programs administered by the New York City Human Resources Administration (HRA), Department of Social Services (DSS) and Department of Homeless Services (DHS). AO maintains the operation of the Office of Audit Services (OAS) and Office of Quality Assurance (OQA), Special Investigations Division (SID), Office of Accountability Strategies (OAS), Compliance and Contract Monitoring (CCM), Investigation, Revenue and Enforcement Administration (IREA), Office of Data Security Management (ODSM) and the Vendor Monitoring Office (VMO).

The Estates Recovery Unit in IREA-Office of Liens and Trusts is responsible for the settlement of liens and claims for recoupment of money expended in Medicaid and Public Assistance. The Estates Unit also provides administrative support to the Office of Legal Affairs, Support and Lien Recovery Litigation Unit (SLRLU) to provide litigation services and legal counsel to the Commissioner, Office of Child Support Enforcement (OCSE) and Investigation, Revenue and Enforcement Administration (IREA) in accordance with Federal, State, and City laws, rules, and regulations. Specifically, the Estates Unit represents DSS and asserts liens and claims against recipients’ assets for the recovery of benefits expended for public assistance and Medicaid.

The Office of Revenue is recruiting for (1) Clerical Associate IV to function as a(n) Intake Clerk, who will:

- Produce claims for Public Administrators and Public Administrator Counsels within the five boroughs.

- Research cases sent from the Public Administrator’s offices to determine if it is known to the Welfare Management System (WMS).

- Prepare and run Claims Detail Reports (CDRs) of cases found in WMS to facilitate claims to Public Administrator and Counsel.

- Enter all new cases assigned in the Office of Legal Affairs Web Portal (OLAW) and close all cases completed.

- Scan case information and all documents and claims to HRA Oneviewer.

- Perform other tasks as assigned by the Unit Supervisors.

CORRECT SALARY RANGE: $45,050 - $51,796

WORK LOCATION: 4 World Trade Center

WORK SCHEDULE: Monday to Friday: 9 am to 5 pm

CLERICAL ASSOCIATE - 10251

Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

- Working knowledge of HRA / IREA systems, such as WMS, EDW, HRA One Viewer, Assets - Excellent verbal and written communication skills

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.