MUST BE CURRENTLY SERVING AS A PERMANENT STAFF ANALYST TO APPLY.

The New York City Taxi and Limousine Commission (TLC) is the City agency responsible for oversight of the for-hire vehicle industries in New York City, including the drivers and owners of yellow medallion taxis, green Boro Taxis, community car services, black cars (include those booked via smartphone app), certain luxury limousines, commuter vans, and paratransit vehicles. These industries serve more than 1,000,000 passengers each day and are a key component of the city’s transportation network. Through functions such as driver background checks, vehicle inspections, and driver education, TLC’s role is to promote the highest standards of safety and consumer protection in the industries we regulate.
The HR Specialist will provide operational and administrative support to the TLC’s Human Resources Department. The HR Specialist will work closely with the Deputy Director of Human Resources to ensure that all departmental procedures and objectives are identified and met. The ideal candidate will be a team player, customer-service oriented and passionate about problem solving. Responsibilities will include, but may not be limited to:

Collect and analyze data from various HR processes to assist in the streamlining and continuous improvement of services.
Create ad-hoc reports and metrics using internal systems for HR leadership and executive teams.
Respond to employee inquires and issues related to Health Benefits, Pension, Deferred Compensation and Transit benefit enrollments by phone email or in person.
Process and track all internal and external employee verification requests for current and former employees.
Assist HR staff with the entry of HRIS transactions as needed, escalating issues to supervision.
Serve as the primary PAR processor for new hire actions via NYCAPS/E-Hire.
Research, initiate and monitor online and external recruitment activities.
Maintain and update a database of all active/inactive civil service titles utilized by the agency.
Participate in classification and compensation related projects.
Prepare correspondence to other city agencies for Agency Personnel Officers.
Support all onboarding functions that include document preparation, employee orientations, processing and records management.

1. A master’s degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field; or
2. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) and two years of satisfactory full-time professional experience working in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation or fiscal management; or in a related area.
Special Note:
To be eligible for placement in Assignment Level II, individuals must have, after meeting the minimum requirements, one additional year of professional experience as described in "2" above.

- Two years of Human Resources experience within NYC government. - Proficiency with NYCAPS, CHRMS, PMS, and PRISE systems. - Knowledge of NYC personnel guidelines and civil service laws. - Strong oral and written communication skills. - Ability to handle sensitive situations and maintain a high degree of confidentiality. - Must be adaptable to changing priorities and able to meet deadlines in a fast paced environment. - Advanced skills in Microsoft Word, Excel and PowerPoint.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.