The NYC Public Engagement Unit (PEU) identifies and executes proactive strategies to connect more New Yorkers to key city services. Relying heavily on data analytics, new technologies, and large-scale outreach tactics, the unit identifies New Yorkers in need of assistance and helps them navigate and obtain city services.

The Public Engagement Unit consists of teams that are trained to effectively engage New Yorkers and connect them with vital resources. Each unit uses data to identify demographics that likely want or need city services, and works with partner agencies, elected officials, community groups, non-profit organizations, and service providers to engage directly with communities and subject matter experts in all five boroughs. The unit is frequently involved in citywide events, special projects in conjunction with multiple city agencies, and targeted days of action.

The Public Engagement Unit is recruiting one (1) HSU Project Lead with demonstrated ability in leading outreach teams, project management, and community-based outreach. Successful candidates should be highly ambitious in their pursuit of growth and achieving excellence, have at least one year of community-based, housing, health education, or other outreach experience, and have excellent communication skills. Candidates should also have experience with tracking and reporting on metrics and outcomes, managing multiple priorities, and being detail-oriented and organized.

HSU Project Lead responsibilities will include, but are not limited to:

Manage relationships with landlords and brokers to recruit vacant units for voucher holders.

Manage outreach specialists to assist in portfolio management.

Ongoing reporting and communication with program leadership on team and individual staff performance.

Perform quality control measures.

Project management of team assignments and special projects.

Analyze data to help make decisions about resource allocation.

Ensure high-quality data integrity in the program's databases.

Build and maintain relationships with pre-existing key stakeholders and initiating new
relationships with others in the best interest of programmatic needs.

Organize and attend outreach events.




Work Location(s):
Manhattan
260 11th Ave, New York, NY 10001

Hours/Schedule:
Monday – Friday 9 am – 5 pm

COMMUNITY COORDINATOR - 56058

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

1 year of experience in the management of field teams. 1 year of experience with community, issue, labor, or political organizing. Fluency in data best practices with an emphasis on data integrity, accountability, and reporting. Excellent interpersonal skills and a proven ability to engage people in conversation. Strong written and oral communication skills in English Spanish is a plus. Comfortable providing ongoing feedback to team members. Ability to prioritize and effectively manage multiple tasks in a fast-paced work environment. Willingness to learn, be flexible and adapt to work assignments in a variety of situations, and an ability to problem solve.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.