The New York City Housing Authority is seeking a Housing Assistant for the Leased Housing Department’s Brooklyn/Staten Island Briefing Review. The unit reviews rental and transfer packages for Applicants and Tenants; resolves Applicant and Tenant related issues, verifies information about the Applicant's and Tenant’s income, communicates with the landlord and outside agencies and conducts informal conferences & reviews. Reporting to the Assistant Manager, the Housing Assistant’s responsibilities will include, but are not limited to, the following:

- Review rental and transfer packages submitted by voucher holders
- Check for rent reasonableness, building code violations, HPD violations, 40% rule and banned owners
- Create building and units if not in Siebel
- Prepare packages for scanning and finalize rental processes in Siebel.
- Process voucher extensions.
- Resolve Applicant and Tenant related issues.
- Communicate with outside agencies to ensure and expedite the rental/transfer process.
- Ensure accurate and timely responses to inquiries.
- Promptly review and disposition reasonable accommodation requests.
- Create and process payment adjustments.
- Conduct informal conferences and informal reviews.
- Report system issues and suggest enhancements to improve operations.
- Establish effective working relationships with internal and external customers.
- Perform related duties as assigned.

NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, click on the link below:

https://bit.ly/55aProgram

Additional Information:
1. For NYCHA employees: this position is open on a direct transfer (lateral) basis and as a promotional opportunity.
2. For NYCHA employees: this vacancy is for a title which is normally filled through the Automated Transfer List System (ATLS). However, employees applying to this location via the Automated Transfer List System (ATLS) must reapply to this vacancy posting to be considered for this position.
3. For NYCHA employees: employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
4. NYCHA residents are encouraged to apply.

NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

HOUSING ASSISTANT (HA) - 80201

A baccalaureate degree from an accredited college; or

An associate degree or sixty semester credits from an accredited college and one year of satisfactory full-time experience in housing management at a development or developments containing at least 150 apartments, performing any one or a combination of the following duties: interviewing applicants; determining eligibility; gathering and evaluating information to resolve complaints; collecting rents; and/or resolving tenant-related problems; or

A four-year high school diploma or its educational equivalent, and three years of satisfactory full-time experience as described in “1” above; or

A satisfactory equivalent combination of education and experience as described in "1" or "2" above. Undergraduate college credit may be substituted for experience on the basis of 30 semester credits from an accredited college for one year of satisfactory full-time experience. However, all candidates must have a four-year high school diploma, or its educational equivalent.

- Knowledge of the Housing Choice Voucher (Section 8) Program and related compliance functions including the Department of Housing and Urban Development ("HUD") rules and regulations - Extensive knowledge of the Siebel database - Proficiency in Word, Excel Outlook, and other database systems. - Ability to communicate clearly and concisely, both verbally and in writing. - Excellent detail-orientation and follow up skills. - Ability to establish and maintain effective working relationships with peers, superiors, residents, community service agencies, and the public. - Ability to manage multiple priorities and demands analyze situations, identify problems and offer solutions.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

NYCHA has no residency requirements.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.