ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE CIVIL SERVICE LIST SPECIAL CONSULTANT (MHSS, EXAM NO. 8048 ) ARE ELIGIBLE TO APPLY.

The HEAT Coordinator will be responsible for:
- Utilize clinical experience with homelessness, mental health, substance use and/or criminal justice system to enhance client engagement and support
- Significant community-level work with community-based organizations, local business, community members and other assets to inform and improve interventions
- In conjunction with a partner, HEAT Navigator, the HEAT Coordinator will assist in client needs assessment, and will provide short term case management services
- Work in tandem with the HEAT Coordinator to assist clients in reaching their health-related goals
- Prioritize individuals who are identified as high utilizers of 911 behavioral health calls (3 + calls a month that result in hospital transport)
- Offer direct community engagement, prioritizing neighborhoods with the highest rates of behavioral health calls to 911, drug-related hospitalizations, psychiatric hospitalizations, and rates of incarceration.
- Maintain accurate software-based documentation of service objectives and outcomes as well as other services in accordance with DOHMH and program guidelines
- Attend program-related community, coalition and committee meetings
- Prepare reports as needed
- Participate in all program-related and supervisory meetings.
- Other responsibilities as assigned by management
- Other responsibilities to attend all program meetings and supervisory meetings

- Licensed professional in the areas of social service, health and human services, or another appropriate field - 2 years of experience providing support & services to vulnerable populations, particularly the homeless and people with health, mental health, and substance abuse issues - Experience navigating NYC’s mental health, substance use and criminal justice system, - Familiarity and openness to the principles of harm reduction - Ability to work effectively as part of a team - Willingness to travel within the five boroughs - Maintain appropriate professional and client level relationships - Proficient in the use of computers and software - Creative problem-solver who enjoys working on a fast-paced team, is highly motivated and able to coordinate multiple priorities - Ability to respond quickly and effectively to crisis situations - Ability to work independently and as part of a team and exercises mature and professional judgment - Strong com

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.