Background

On June 16, 2022, Governor Kathy Hochul signed the NYC Public Housing Preservation Trust Act, which authorized creation of the NYC Public Housing Preservation Trust (the Trust). The Trust is a public benefit corporation that will oversee the renovation and rehabilitation of the city’s public housing developments, owned by the New York City Housing Authority (NYCHA). NYCHA and the Trust will enter into a ground lease, which will trigger federally-subsidized Tenant Protection Vouchers (TPVs). The Trust will use the revenue from the TPVs to issue municipal revenue bonds to fund large scale capital repairs at specific NYCHA sites. The Trust Act limits the Trust’s initial unit volume to 25,000 units. No NYCHA site can convert to the Trust without a positive vote of the site’s residents. Under the Act, NYCHA must develop and administer a voting process to provide residents with that choice.

The Trust Act took effect on August 15, 2022 and the Trust is in the process of building out its initial nine-member board and a small staff. As the Trust assumes a full workload in 2024 including leasehold contracts with NYCHA, Section 8 conversions with the Department of Housing and Urban Development (HUD), and the procurement of design-build partners to perform construction work the Trust will continue to add staff to fulfill critical functions.

Position Summary

The Resident Engagement and Operations Director will play a pivotal role in the Public Housing Preservation Trust (the Trust) by overseeing and implementing resident engagement initiatives and working with development staff at NYCHA. As a key member of the Trust's leadership team, this individual will be responsible for ensuring effective communication and collaboration with residents and development staff, coordinating resident voting processes, and through the Section 8 conversions, and through the recapitalization process.

The Resident Engagement and Operations Director will have a unique opportunity to contribute to the revitalization and preservation of public housing in New York City, enhancing the lives of thousands of residents. This position offers a competitive salary and benefits package commensurate with qualifications and experience.

Key Responsibilities

Resident Engagement and Development Operations
- Develop and implement a comprehensive resident engagement strategy to facilitate open and transparent communication between the Trust and public housing residents.
- Organize and lead community meetings, town halls, and outreach events to gather resident input and feedback on Trust initiatives and projects.
- Collaborate with resident associations and organizations to build partnerships and strengthen resident involvement in decision-making processes.
- Act as a liaison between residents, community organizations, and the Trust to address concerns and provide updates on Trust projects and activities.
- Collaborate with development property management staff through bond financing.

Voting Process Administration
- Work closely with NYCHA and relevant stakeholders to assist NYCHA in administering the voting process required for public housing sites to convert to the Trust.
- Ensure that residents have access to information and resources needed for informed voting, including explanations of the Trust's benefits and implications.

Additional Information
1. Submit resume, cover letter, and references.
2. NYCHA employees applying for promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
3. NYCHA residents are encouraged to apply.

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

1. A baccalaureate degree from an accredited college and three years of full-time paid experience in an administrative, executive or consultative capacity in a large public housing agency; or
2. Education and/or experience which is equivalent to "1" above.

- Bachelor's degree in public administration, social work, urban planning, or a related field master's degree preferred or equivalent experience. - Minimum of 5 years of relevant experience in community engagement, public administration, or operations management, with a proven track record of successful leadership and project management. - Strong understanding of public housing residents, community development, and urban issues. - Excellent communication, interpersonal, and negotiation skills to interact effectively with residents, stakeholders, and government agencies. - Demonstrated ability to work collaboratively in a team and independently to drive results. - Proficiency in Microsoft Office Suite and project management tools. - Experience in budget management, especially for affordable housing operations is a plus. - Commitment to the Trust's mission of preserving and improving public housing in New York City.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

NYCHA has no residency requirements.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.